Company Description
This position is available for candidates who are based anywhere within Dhaka.
At QIMA, we’re on a mission to help our clients make products consumers can trust.
Working with over 30,000 global brands, retailers, manufacturers and food growers, we are on the ground wherever products are made. We help businesses secure every step of their supply chain with quality inspections, supplier audits, certifications, and lab testing, all powered by our intelligent digital platform.
Our team of 5,000 QIMates (and counting) across 40 offices and laboratories, are united in our shared passion for innovation and integrity, and guided by our QIMA values in the decisions we make every day. We believe in the work we do, and in making a positive difference in the world. Does this sound like something you’d like to be a part of?
Our Consumer Goods Division is dedicated to helping brands, retailers and manufacturers worldwide deliver safe, quality and ethically made products to their consumers. Every day at work, our inspectors, auditors, and lab techs use their expertise to help safeguard the products you use every day in your home: from clothes and footwear to toys and baby products, to electronics, appliances, and furniture.
Our operations department’s purpose is to deliver our industry-leading services to our clients while ensuring that all the work we do is performed to the QIMA standard of quality
Job Description
- Oversee client’s consumable testing programs (e.g. toys, food contact, premium) and prepare client’s summary and report;
- Deliver tailor-made and one-stop services by closely following up client’s needs;
- Handle the test submission (e.g. test assignment) accordingly to different countries safety;
- Provide timely resolution of issues from client;
- Support Sales Team to solve the enquiries and problems with consistency and accuracy;
- Handle ad-hoc assignment as required.
Qualifications
- Higher Diploma or degree holder in Science discipline (though Science, Engineering, Testing Science and Certification or another technical discipline will be a plus);
- 4-5 years working in commercial laboratory experience and experience to handle retails clients;
- Welcome toys merchandising, sourcing experience candidates;
- Less experience will be considered as Senior Client Service Representative;
- Fluent in written and spoken English and Chinese;
- Good interpersonal and communication skills;
- Good problem-solving skill;
- Self-initiated, independent and a good team player.
Additional Information
Other Benefits
- 5-day work, public holidays, flexible working hours
- Performance bonus and year-end bonus
- Medical, dental & vision insurance
- On-the-job training
What We Do
QIMA is more than a testing, inspection, certification, and compliance company: We are on a mission to offer clients smart solutions to make products consumers can trust.
With a global reach spanning 100+ countries, QIMA serves the consumer products, food and life sciences industries, supporting more than 30,000 brands, retailers, manufacturers and food growers.
The company combines on-the-ground expertise with digital solutions to bring accuracy and visibility for quality, safety and compliance data.
What sets QIMA apart is its unique culture: 5,000 employees live and make decisions every day by the QIMA Values. With client passion, integrity, and a commitment to making things simple, QIMA continues to disrupt the Testing, Inspection and Certification industry
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