Retail Assistant Manager
Retail Assistant Managers are professionals within the Bob’s Discount Furniture organization and play a vital role by ensuring that the stores perform to expectations and in a manner that is consistent with the Company’s core values and vision. Retail Assistant Managers promote Company policy and procedures by leading by example and exhibit a professional appearance and demeanor at all times.
The primary function of a Retail Assistant Manager is to oversee the store location backend operations and to directly manage and motivate a team, to plan, direct and coordinate back end operations and logistics to meet or exceed operational goals in accordance with established Company guidelines. The Retail Assistant Manager works as a liaison for Store Operations and regularly communicates with various corporate departments.
The Retail Assistant Manager maintains a significant visible presence on the Sales Floor to drive engagement and sales; to assist with customer experience opportunities timely and effectively while promoting and exhibiting The Bob’s Way. The Retail Assistant Manager is responsible for the success and development of Retail Guest Experience Specialists and in achieving location goals. The Retail Assistant Manager is a vital member to the location Team and serves in the role of the Manager on Duty (MOD), and as a result, at times; is responsible for overall management of location.
The Retail Assistant Manager is responsible for confirming the integrity of location inventory, including appropriate tracking, take with’s and inventory accounting processes’ and validates merchandise is tagged and staged to achieve optimum sales levels at all times. The Retail Assistant Manager enforces safety, and all other policies and procedures and takes immediate action to report and correct violations. The Retail Assistant Manager is responsible for the continuous maintenance of the facility, as well as, validates the Showroom is customer ready at all times.
The Retail Assistant Manager will recruit, hire and train direct report associates, developing and maintaining a TEAM focused on delivering The Bob’s Way to customers; while ensuring departments are staffed and scheduled at all times to meet business needs and Company objectives. The Retail Assistant Manager conducts regular department meetings to review progress and keep associates abreast of Company initiatives.
The Retail Assistant Manager will complete annual reviews in a timely manner and continually assesses the performance of associates and support staff working to promote productivity and efficiency. The Retail Assistant Manager will partner with Store and Human Resource Management to evaluate, recommend and execute appropriate employee discipline and is responsible for all new associate orientations in accordance with established Company guidelines.
"No phony sales, no phony gimmicks, just everyday low prices and value!
We call it the Bob’s Way because no one does it better!" - Bob Kaufman Founder and President Emeritus
At Bob’s we understand there are many companies you can choose to work for, so, along with exceptional opportunities for career growth we offer a fun and team oriented work environment and great benefits!
The Benefits and Perks
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Feeling under the weather, we’ve got you covered! We offer National Health, Dental and Vision coverage
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Life insurance – Employer paid basic Life Insurance, with the option to add Voluntary Life Insurance as well!
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401(k) Profit Sharing Plan – Generous Company match!
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Paid Personal/Sick Days
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Paid Vacation, Sick Days, Holidays and your Birthday! After all, your birthday should be a holiday
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Employee Assistance Program
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Our prices are already low, but why not more! Generous Employee Discount
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The flexibility of working a Retail Schedule (weekends, evenings & holidays)
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Need a pay advance? Take advantage of Bob’s Bail Out Program
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Have an unexpected extraordinary expense? Take advantage of Bob’s Helping Hand Program. Bob’s cares and is here to help.
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And much more!
Many of our benefits are paid wholly or in part by Bob’s Discount Furniture and are available to eligible employees.
Job Responsibilities
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Develop and Manage a TEAM that is aligned with the Company’s values and vision
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Drive Sales and Engagement according to the Bob’s Way
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Analyze reports to maximize back end operations and location logistics efficiency and productivity
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Maintain Showroom Readiness
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Responsible for inventory cycle counts, insures that they are executed in a timely and accurate manor throughout the year
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Other duties as assigned
Required Qualifications
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Proven ability to use sound judgment and decision making
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Proven ability to analyze complex problems and recognize root cause
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Proven ability to set clear goals and expectations
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Proven ability to communicate effectively and utilize communication tools appropriately
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Proven ability to exceed customer satisfaction
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Proven ability to manage and improve process
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Proven ability to manage and to develop talent
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Proven ability to motivate self and others
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Excellent time management skills
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Ability to use critical thinking
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Excellent identification of key causes
Preferred Qualifications
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Bachelor’s degree or equivalent
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Sales experience
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Proven successful back end or logistics experience
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2-5 years Managerial experience preferable in a retail and/or warehouse environment to perform day to day back-end operations according to established Company guidelines
Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities:
Compensation is from 60,000 USD to 65,000 USD per year
It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.
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What We Do
When Bob Kaufman opened the first Bob’s Discount Furniture in Newington, Connecticut in 1991, he had a mission: to provide unmatched value while never sacrificing integrity or honesty to do so, meaning no deception or phony gimmicks. That became “the Bob’s Way,” and it remains our approach to this day, with more than 170 home furnishings stores located across the U.S. Shop in-store and online at mybobs.com
Our mission extends beyond just providing excellent furniture at everyday low prices, though. We also have a goal to help better the communities surrounding each of our locations through the Bob’s Outreach program and the Bob’s Discount Furniture Charitable Foundation, but those are just the beginning. We donate a total of more than $2.75 million to charities each year because we believe that giving back is our responsibility and privilege as a company.
In addition to offering high-quality products at unbeatable prices, we also aim to provide an unparalleled shopping experience with on-the-house treats. Pop into one of our in-store cafés and you’ll see that we also collect donations. All the money collected through Bob’s Café Collections for a Cause is matched by Bob’s, and 100 percent of those donations go to a number of charities such as the Special Olympics and Operation Homefront.
Interested in a career with Bob’s? We employ 5,000 employees across our 160 locations, all of whom contribute to the high level of integrity and transparency Bob’s is known for. We provide career growth and training as well as competitive compensation and benefits in a fun and fast-paced environment. Join us in our goal to make Bob’s a household name in furniture from coast to coast by looking into our job listings on LinkedIn as well as https://www.mybobs.com/careers.
If you’d like to get to know more about our company and why we take such pride in what we do, connect with us on Facebook at https://www.facebook.com/mybobs/ and follow us on Instagram & Twitter @MyBobs.
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