Assistant Manager- Technical Services

It's fun to work in a company where people truly believe in what they are doing!

About Neogen

Neogen Corporation is a NASDAQ listed business headquartered at Lansing, Michigan, employing around 2,800 people worldwide. Neogen Corporation and subsidiaries develop, manufacture and market a diverse line of products and services dedicated to food and animal safety. Our Food Safety segment consists primarily of diagnostic test kits and complementary products that enable food producers, processors and regulators to detect unintended substances in human food and animal feed. Our expanding line of food safety products also includes genomics-based diagnostic technology, and advanced software systems that help testers to objectively analyze and store their results and perform analysis on the results from multiple locations over extended periods of time.

Neogen’s Animal Safety segment is engaged in the development, manufacture, marketing and distribution of veterinary instruments, pharmaceuticals, vaccines, topicals, parasiticides, diagnostic products, rodenticides, cleaners, disinfectants, insecticides and genomics testing services for the worldwide animal safety market.

Neogen Food and Animal Security India Private Limited is the wholly owned subsidiary of Neogen Corporation in India.

About the Opening

We are looking for candidates to fill vacancies as Field Technical Service positions in North/East/South India to help ensure sustainable and impactful growth of the Food Safety Business of Neogen India. The position will be remote (home based) and will require significant field travel.

Key responsibilities include:

Sales and Marketing Support:

• Support sales team to grow the food safety business sustainably by providing technical information that supports and complements the sales presentation.
• Participate in sales and/or marketing meetings and conference calls, as required. Support usage of products in the context of sales support efforts.
• Support Localization of product documentation and communications (training, regulatory, sales, marketing, etc.) for new and existing products.
• Provide field support for New Product Introductions (NPI).
• Support customer product evaluations, educate related to technical conditions, and conducts customer acceptance evaluations (CAE) or customer verification evaluations (CVE).

Education and Training:

• Conduct training programs for stakeholders internally (marketers, local sales team, new employees, business leaders) or externally (distributors, customers, Key Opinion Leaders (KOL), professional associations, regulatory agencies, universities) on technical standards for new and existing products.
• Contribute to development of comprehensive training modules in support of customer priorities that are aligned to business objectives.
• Contribute in converting technical product features to meaningful user defined benefits.

KOL Development:

• Engage, identify, develop and manage relationships with Key Opinion Leaders (KOLs), Consultants, influencers, professional associations, regulatory agencies, customers, and/or universities.
• Partner with marketing and sales colleagues to host customers’ event. Provide content and analyze data used in sales and marketing presentations.
• Organize KOL programs in alignment with key business objectives. Leverages established relationships/engagements to provide lectures, articles, testimonials, workshops, endorsements, research, and photos.

Qualifications, skills and experience required:

• Essential: Post Graduate degree from a Recognized University in Biological sciences or a Professional graduate degree in areas related to food science and technology combined with at least 5 years of relevant experience in the areas of food quality testing or any related fields
• Relevant working experience in private food manufacturing laboratory, or in government testing laboratory, or in service laboratory will be a great advantage.
• In-depth experience of running and/or troubleshooting of physico-chemical, microbiological, immunological and /or molecular Biological techniques in a Quality Assurance laboratory for food or feeds industry is preferred.

Soft Skills advantage:

• Excellent oral and written communication and presentation skills. The ability to translate complex scientific information into clear, concise and practical messages.

• Can-do, enthusiastic, collaborative, and customer-centric attitude with a strong desire to improve own skills and find improved ways of working aligned to business objectives. Must be detail oriented and with keen problem-solving skills.

• Able to travel in the field with or without Neogen Sales team and Distributor Sales team.

• Proficiency in MS Office (skilled Word, Excel & PowerPoint)

• Language skills – Fluent in English and at least one local language

English and at least one local language

Benefits :

• Salary - Best in Industry
• Other Benefits- Festival Bonus, Performance Incentives, Mediclaim & all statutory Benefits.

Interested candidates please share resume to - [email protected]

Come Be Part Of A Mission that Matters!

From inside the farm gate to our dinner plates, Neogen protects the world’s food supply. Through a variety of animal healthcare products, to food safety solutions for dangerous bacteria, allergens, toxins, drug residues and much more, Neogen is there — and you can be too.