Assistant Manager, Strategic Operations (Deliveries)

Company Description

About Grab and our workplace

Grab is Southeast Asia’s leading superapp. We are dedicated to improving the lives of millions of users across the region by providing them everyday services such as deliveries, mobility, financial services, enterprise services and others. More than that, we provide the opportunity for them to have a better life. And that aspiration starts inside Grab because we believe in a seamless blend of work and home life, making every aspect of life better for all.

Guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles—the 4Hs: Heart, Hunger, Honour and Humility—we work to create economic empowerment for the people of Southeast Asia. With our unwavering commitment to our values, we believe that we're more than a service provider; we're agents of positive change.

Job Description

Get to know the Role
This role is responsible for owning and developing Selection strategy for GrabMart from upstreams to downstreams to capture the untapped demand and to fulfill users’ shopping missions. 

The Day-to-Day Activities 

• Lead GrabMart Selection growth & strategy to achieve the desired goals to expand Mart business

• Construct and monitor performance dashboards to track the performance of operation metrics and execute on a timely manner

• Meet, pitch, and lead negotiations with SMB / National merchants to acquire and onboard them onto GrabMart

• Prioritize workstreams for merchant acquisition and merchant incubation teams to implement further 

• Lead discussions with regional team to identify areas for product improvement

Qualifications

The Must-haves:

• Minimum 3-5 years of experience in strategy, commercials and/or business development, operations management

• A Bachelor’s degree or above in Business Administration, or related fields

• Ability to thrive in a fast-paced environment, while being able to carry given task through independently

• Strong analytical skills to extract insights and provide recommendations 

• Excellent communication and presentation skills

• Proficiency in Excel is required. Experience with SQL is a plus

• Experience in team management is a plus

Additional Information

Benefits at Grab:
We care deeply about your well-being and are committed to supporting you every step of the way. Here are some of the global benefits we offer:

• Protect and provide for your loved ones with peace of mind, knowing we have your back with Term Life Insurance and comprehensive Medical Insurance.
• Craft a benefits package that suits your unique needs and aspirations with GrabFlex, because we believe in empowering you to thrive.
• Embrace the magic of new life and create lasting memories with your family through Maternity and Paternity Leave.
• Life can be overwhelming, but you're never alone. Our confidential Grabber Assistance Programme is here to guide and uplift you and your loved ones through life's challenges.
• Your well-being is our priority. Benefit from our holistic well-being initiatives through Wellbeing@Grab, including health programmes, informative webinars, and vibrant carnivals.
• Achieve a harmonious work-life balance with our FlexWork arrangements, allowing you to adapt and thrive in your personal and professional life.

We’ve got many different benefits hyper localised in each country. Speak to your recruiter during your interview to find out more.

What we stand for at Grab:

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique. If you require accommodations to fully participate in the recruitment process, you are encouraged to include your request(s) when applying.

We deliver the greatest impact and ideas when we bring together diverse perspectives. It is what enables us to spread opportunities to Grabbers and our partners. It’s not a box-ticking exercise; it’s who we are.