Assistant Manager, Recruitment Team

Posted 3 Days Ago
Be an Early Applicant
KL Eco City, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Mid level
Insurance
The Role
The Assistant Manager in the Recruitment Team will assist the Head of Recruitment by managing administrative tasks, initiating recruitment activities, monitoring agency performance, conducting training, and handling logistics for recruitment events. They will focus on achieving recruitment targets and maintaining agent activation ratios.
Summary Generated by Built In

About FWD Group

FWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel about insurance. FWD’s customer-led and digitally enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience.

For more information, please visit www.fwd.com

About FWD Takaful Berhad

FWD Takaful Berhad (“FWD Takaful”) is a takaful provider in Malaysia that offers family takaful services. FWD Takaful is licensed under the Islamic Financial Services Act 2013 and is regulated by Bank Negara Malaysia. FWD Takaful is a takaful business unit of FWD Group.

Visit https://www.fwd.com.my

Join us

We’re proud to be a company that encourages and nurtures fearless innovation in achieving our vision of changing the way people feel about takaful. Our teams come from a wide variety of industries and backgrounds because we value developing a truly diverse pool of talent that brings different perspectives and experiences. Our values – committed, innovative, proactive, open, and caring – define who we are and what we do as we work together to bring our vision to life, every single day.

To assist Head Of Recruitment in terms of :
1. Administrative task for reports and tracking
2. Initiate recruitment activities through out all agency and branches.
3. Monitoring and tracking activities conducted by each agency group.
4. Assist on logistic task on recruitment activities

PURPOSE

To act as the Assistant Manager report to Head Of Recruitment.

KEY ACCOUNTABILITIES

1. Responsible for accountable for recruitment performance on budgeted production / recruitment numbers.

2. Implementing strategies & activities to achieve the department and company objectives in recruiting new agents.

3. Conduct meeting, training to agency force and reviews if needed.

4. Participate in seminars, workshop, clinics, BOP and forum to cater needs arising from the agents

5. Monitor and track recruitment performance for all agency leaders.

6. To provide assistance to all logistics matters when organizing any company event. Such as raised PO, processing all payments and deal with vendors.

7. Implement productive activities, coordinate and communicate on effective introduction and launching of products, marketing activities, promotions and recruitment campaign.

KEY PERFORMANCE INDICATORS

1. Recruitment target

2. Activating new onboarding agent

3. To maintain active ratio of new agent at 30% minimum.

QUALIFICATIONS / EXPERIENCE

  • Minimum Diploma holder or equivalent with 4 years of experience from insurance industry.
  • Good personality
  • Matured
  • Can articulate well
  • High customer centricity

KNOWLEDGE & TECHNICAL SKILLS

  • Sales knowledge
  • Rapport in the industry
  • Customers Database
  • Client Relationship Management
The Company
9,995 Employees
Remote Workplace

What We Do

FWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel about insurance. FWD’s customer-led and digitally enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience

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