Assistant Manager, Database Administration

About FWD Group

FWD Group is a pan-Asian life insurance business with more than 11 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. FWD reached its 10-year anniversary in 2023. The company is focused on making the insurance journey simpler, faster and smoother, with innovative propositions and easy-to-understand products, supported by digital technology. Through this customer-led approach, FWD is committed to changing the way people feel about insurance. Visit https://www.fwd.com.hk/

Purpose

• Lead database design and implementation projects

• Manage database security and ensure compliance with regulations

• Develop and implement database policies and procedures

• Manage database backups and disaster recovery plans

• Drive the overall database strategy for the organization

• Provide technical guidance and mentorship to junior team members
  Setup standard, SOW and support model on DB services of different cloud platforms (Azure, AWS and MongoDB Atlas).

Key Accountabilities

• Act as the Database team lead for management and support of FWD IT Database system, services availability, capacity and 7x24 hours support.

• Ensure that databases meet business requirements and performance standards

• Stay up-to-date with compliance regulations and ensure that databases meet all requirements

• Ensure that backups are performed regularly and can be restored if necessary

• Continuously evaluate and improve the database infrastructure to meet business needs

• Mentor junior team members to help them develop their skills and advance in their careers

• Develop and deliver training programs to help team members stay up-to-date with new technologies and best practices.

• Provide support and consultancy on DB solutions, build a framework for standardizing DBs, govern the standards, evaluate related technologies and communicate with vendor.

• Design the database architecture that leverages innovative technologies and cloud services. Evaluate new database technologies and plan and implement Technology Refreshment program

• Align personal development plan with business objectives and embrace the transformation to move the team/department forward

Qualifications / Experience

• Degree holder in Computer Science / Information Technology or equivalent with more than 6 years of database administration experience gained in sizable organization

• Holder of professional qualification(s) preferred e.g. Azure, MCSE(Database Platform) and MongoDB certificates.

Knowledge & Technical Skills

• At least 5 years hands-on experience in database administration with MS SQL 2014/2016/2019

• Experience to manage DB on cloud and SaaS (Software as a Service)

• Knowledge on MongoDB, Mysql DB2 and Postgres DB knowledge are added on

• Hands-on experience in database installation, backup & recovery, performance monitoring and tuning, database monitoring, data replication and database encryption

• Proficient in database design and problem solving of database problem and incident management

• Able to work independent, self-motivated and willing to take challenges

• Able to communicate with colleagues and mentor other teammates

• Strong Analytical and problem-solving skills

• Good command of written English and Chinese; fluent in spoken English