Assistant Data Centre Manager

Serverfarm is a leading developer and operator of data centers with over 750+ locations and key customer relationships in 45 countries. We're revolutionizing how data centers operate across North America, Western Europe, and Israel, serving the world's leading technology and hyperscale companies. With Manulife Investment Management's acquisition in 2023 and our award-winning InCommand platform we're positioned for explosive growth as AI adoption and cloud migration drive unprecedented demand for data center capacity.

A career at Serverfarm means being at the forefront of digital infrastructure innovation, where your work directly impacts how the world's data is managed and secured. As we target 4x growth over the next four years, you'll have unprecedented opportunities to take on new challenges, develop cutting-edge skills, and grow your career across our expanding global operations.

Join our team of innovators and help shape the future of sustainable data centers while building a career without boundaries.

The Role

Serverfarm Critical Facilities Services (SFCFS) provides two main functions. SFCFS seeks to deliver uninterrupted power and cooling to each data center in the Server Farm portfolio. This is complimented by providing remote monitoring services to both internal sites and external clients.

This role is a customer and team facing role and is vital in leading our operational team delivery and standards within our 24/7, 365 day facility. We are looking for an aspiring senior shift engineer or team leader looking for the next step in their career. This person should have the technical ability and willingness to develop into the role of a Data Centre Manager.

Key Accountabilities

• Provide leadership, management, and development ensuring operational commitments are met and exceeded.
• Support SFCFS teams and other stakeholders in the delivery of all services within the scope of the role, and provide shoulder to shoulder technical service input as required in order to enhance the credibility of the company
• Safety of all SFCFS personnel and equipment onsite.
• Ownership of MEP operations across Serverfarm Data Centre.
• Ensure that all MEP plant and distribution infrastructure is operated and maintained in a safe manner, to best industry practice and within manufacturers recommendations.
• Work with the Construction & Project team to ensure Serverfarm Data Centre's site meets all required statutory and mandatory requirements.
• Manage Change, Incident Management, and Problem Resolution process for area of responsibility. Ensure this process covers all works and is consistent with corresponding global processes.
• Ensure that all written communication represents a professional image to customers, and staff. Actively seek and identify opportunities for innovation. 

Required Skills

• Minimum of 5 years of experience in data centre operations
• Experience in maintaining all relevant mechanical and electrical equipment to clearly defined criteria (essential)
• An understanding of the Data Centre environment, and the working restrictions applicable to such environments
• Familiar with the use of Microsoft Office applications
• Good communication skills, both written and verbal
• Ability to work under pressure, with changing, and often conflicting, priorities to meet deadlines

Preferred Skills

• 2+ years managerial experience
• Bachelor's degree in engineering (mechanical or electrical)

The listed salary range for this position is an estimate based on the competitive job market. Final compensation will be based on your own individual skills, experience, and location.

The above statements are intended to describe the general nature and level of work being performed in this role. They are not intended to serve as an exhaustive list of all possible responsibilities and duties. We encourage you to apply even if your experience isn't an exact match to the job description.