Senior Manager, Artist Support

• Act as main AWAL contact and a world-class partner to a roster of artists, labels, and catalog partners supporting them in their music releases, marketing strategies, and operational business needs.
• Collaborate with dealmakers and A&R team to build and nurture exceptional, close, trusting relationships with artists, managers, and label teams.
• Partner with artists, artist teams, and labels to add value and advise on marketing, content, and audience development strategies and budgeting across new releases and catalogs.
• Provide best-in-class operational support for artist and label partners including but not limited to product deliveries, quality control, accounting questions, and proactive suggestions to maximize platform tools and profile optimization.
• Guide artists and labels in writing effective DSP pitches and ensure the Global Commercial Partnerships team has all project background, data, and assets for timely pitching.
• Habitually monitor commercial and audience data to proactively provide support and suggestions to artists and labels.
• Advise artists and labels on catalog best practices including viral track marketing, maximizing anniversaries and cultural moments, and physical product strategies.
• Oversee and organize global physical product release workflow between artist/label and internal AWAL teams including new product ideation, production, represses, and retail marketing opportunities.
• Regularly attend shows and events for artists and label partners.

Who you are:

• 5 years experience working directly with artists, labels, and catalogs with a proven track record of impacting growth.
• A music superfan fluent with social media and online culture.
• A utility player with a strong sense of curiosity, eager to never stop  learning about all aspects of marketing, artist development and the wider music business.
• Exceptional relationship management and written and spoken communication skills with the ability to lead high priority relationships.
• Experience navigating complex, time sensitive operational needs, accounting, and release set ups while maintaining confidence and composure.
• Experience working on physical product releases.
• Passionate about supporting artists and proud of the work you can do to help them.

What we give you:

• You join a vibrant global community with the opportunity to channel your passion every day 
• A modern office environment designed for you, empowering you to bring your best 
• Investment in your professional growth and development enabling you to thrive in our vibrant community 
• The space to accelerate progress, positively disrupt and create what happens next 
• We give you the platform to champion positive change, with the opportunity to contribute to our social impact, diversity, equity and inclusion initiatives 
• We provide an excellent range of benefits like private medical cover, a generous pension scheme, life assurance, income protection, plus loads of music industry perks. There’s also time off over winter break 

Equal Opportunities

As an active part of a culturally and socially diverse society, Sony Music’s aim is that our workforce is diverse and inclusive. Sony Music is an equal opportunity employer and supports workforce diversity.
We employ, retain, promote and otherwise treat all employees and job applicants according to their merit, qualifications, competence and talent. We apply this policy without regard to any individual’s sex, race, religion, origin, age, sexual orientation, marital status, medical condition or disability.
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Please note that applicants must be at least 18 years of age.