Architect
Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.
We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.
Location : Singapore
Responsibilities
This role will lead the solution architecture aspects of Data Analytics and Marketing Automation domain encompassing Marketing Automation and Campaign Management. Responsibilities include:
- Work closely with business partners to define technology solutions for business requirements/capability roadmap.
- Collaborate with technology peers and leaders to define the future architecture and application roadmap.
- Create/maintain principles, practices, and standards to get there. Influence leadership and staff to constantly move towards it. Monitor the adoption and efficacy of architectural standards and practices.
- Collaborate across the technology organization in ensuring execution plans are aligned with architecture and application roadmap.
- Drive change across the Marketing Automation and Data engineering teams via personal credibility, experience. Need to demonstrate empathy, continually balancing between autocracy vs. autonomy vs. anarchy around technology choices and change.
- Create awareness and buy-in amongst various stakeholders about architecture, design pattern, framework and new way of working. Needs to be able to act as a mentor/executor when required.
- Participate in and lead cross-bank technology initiatives.
- Functional knowledge of Retail bank, Wholesale, Global Markets, Finance, Risk and Compliance oriented products & business processes
- Familiarity with Marketing Automation and Analytics solutions and technologies like Adobe Campaign
Requirements
Education:
- Bachelors’ Degree in Computer Science or related field.
- At least 10 years’ relevant experience preferably in a Finance Institution.
Essential:
- Strong in defining end-to-end solution in real time and batch campaign management (across data sourcing, plan, design, execute, fulfil and measure)
- Data source integration and event sourcing
- Targeting and segmentation
- Campaign and offer eligibility and prioritization
- Channel integration and delivery
- Closed loop analysis and fulfilment initiation
- Request and approval process for the new campaigns/offers
- Good business domain knowledge in the Financial Services industry
- Complementing marketing automation platform with AI/ML based model integration
About Encora
Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.
At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.
Top Skills
What We Do
Headquartered in Santa Clara, California, and backed by renowned private equity firms Advent International and Warburg Pincus, Encora is the preferred technology modernization and innovation partner to some of the world’s leading enterprise companies. It provides award-winning digital engineering services including Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering. Encora's deep cluster vertical capabilities extend across diverse industries, including HiTech, Healthcare & Life Sciences, Retail & CPG, Energy & Utilities, Banking Financial Services & Insurance, Travel, Hospitality & Logistics, Telecom & Media, Automotive, and other specialized industries.
With over 9,000 associates in 47+ offices and delivery centers across the U.S., Canada, Latin America, Europe, India, and Southeast Asia, Encora delivers nearshore agility to clients anywhere in the world, coupled with expertise at scale in India. Encora’s Cloud-first, Data-first, AI-first approach enables clients to create differentiated enterprise value through technology