CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.
Job Description
⚠ A LIRE AVANT DE POSTULER ⚠
🔸 Contexte international, niveau d'Anglais et Français fluent,
🔸Le rythme d’alternance idéal est de 3 jours par semaine en entreprise.
🔸Contrat de 1 ou 2 ans en fonction du candidat et du niveau d’études.
🔸Poste ouvert aux contrats d’alternance et de professionnalisation.
🔸Poste basé dans nos locaux de Clichy (92).
🔸Poste à pourvoir à partir de Septembre 2024
** VOTRE MISSION ** 🚀
Au sein de la Direction Commerciale, et rattaché au Service Clients, vous intégrez une équipe en charge du suivi administratif de nos contrats commerciaux en France.
Vous serez dédié à l'équipe commerciale pour le suivi de leurs portefeuilles clients.
** VOS OBJECTIFS** 🎯
A ce titre, vos principales missions seront de :
- Répondre aux demandes des clients (mail, téléphone, portail web) ;
- Assurer le suivi et la gestion des demandes clients : garantir l’application des procédures internes et tenir informé le client et le commercial des actions menées ;
- Travailler avec les commerciaux pour identifier les potentiels risques / problématiques liés à l’exécution du contrat commercial : suivi des inventaires, vérification des flux informatiques (EDI), analyses des écarts, déclaration de stock, facturation, etc. ;
- Participer au suivi des indicateurs clés : Temps de fermeture des demandes clients, mesure des écarts de stock, volume de factures en litiges, Temps de clôture des inventaires clients, etc.
** CE QUE NOUS CHERCHONS**🔎
- Etudiant en Bac+2/3, vous souhaitez apprendre les métiers de la relation clients / du service clients et souhaitez mettre en application vos acquis théoriques dans une société à taille humaine et à la renommée internationale.
- Votre excellent relationnel vous permet d’interagir avec une grande variété d’interlocuteurs : vous aimez comprendre les sujets et trouver des solutions.
- Vous êtes rigoureux, très bien organisé, autonome et avez de bonnes capacités analytiques.
- Vous êtes à l’aise avec les nouvelles technologies et vous maîtrisez les outils Microsoft (PowerPoint, Excel, Word, Outlook).
- Vous avez de solides bases en anglais et pouvez le pratiquer au quotidien dans un environnement professionnel.
** NOS AVANTAGES **
★ Travail en hybride,
★ Gestion du temps flexible,
★ Journées volontariat – 3,
★ Programme de cooptation,
★ Carte de ticket restaurant,
★ Mutuelle,
Preferred Education
Bachelors - Supply Chain Management
Preferred Level of Work Experience
1 - 3 years
Remote Type
Hybrid Remote
We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].
Top Skills
What We Do
CHEP is a global leader in managed, returnable and reusable packaging solutions, serving many of the world's largest companies in sectors such as consumer goods, fresh produce, beverage and automotive. CHEP’s service is environmentally sustainable and increases efficiency for customers while reducing operating risk and product damage. CHEP’s 7,500-plus employees and 300 million pallets and containers offer unbeatable coverage and exceptional value, supporting more than 500,000 customer touch-points in 49 countries. Our customer portfolio includes global companies and brands such as Procter & Gamble, Sysco, Kellogg's, Kraft, Nestlé, Ford and GM. CHEP is part of Brambles Limited. For more information, visit www.chep.com.
Reliability. Flexibility. The success of your business depends on both. With CHEP, you can be confident that you’ll get the equipment you need, when and where you need it. Our scale is unmatched, with more than 110 million pallets and over 530 service centers across North America. So you no longer need to worry about seasonal peaks or unexpectedly high demand.
With our broad array of solutions and our pragmatic, roll-up-your-sleeves know-how, we give our consumer goods customers the platforms, the quality, the supply and the support they need to make more money on every unit load. Because everything just works better.
