AppOps, Technical Release Management, Specialist

AppOps, Technical Release Management, Specialist
At Interac, we design and deliver products and solutions that give Canadians control over their money so they can get more out of life. But that’s not all. Whether we’re leading real-time money movement, driving innovative commerce solutions like open payments for transit systems, or making advancements in new areas like verification and open banking, we are playing a key role in shaping the future of the digital economy in Canada.

Want to make a lasting impact amongst a community of creative thinkers, problem solvers, technical virtuosos and high-performance application developers? We want to hear from you.

We are looking for a Release Manager to oversee, automate and streamline the end-to-end release process for our application(s). This role involves coordinating with various teams to ensure seamless delivery of software updates and new releases, managing risks and ensuring compliance with quality standards, while codifying it. The ideal candidate should have a strong programming and release management background, excellent project management skills and a passion for optimizing operational processes within an Agile environment.

You’ll be responsible to:

• Develop and maintain release schedules, ensuring alignment with business goals and project timelines

• Coordinate with development, QA, and operations teams to ensure timely and smooth releases

• Facilitate release readiness reviews, ensuring all stakeholders are informed and prepared for upcoming releases

• Create and manage change tickets in accordance with change management procedures, ensuring all changes are documented, approved, and communicated to relevant stakeholders

• Ensure all releases comply with regulatory requirements, security standards, and organizational policies

• Serve as the primary point of contact for all release-related activities

• Implement and refine release management processes, tools, and methodologies to enhance efficiency and reduce downtime

• Work with relevant teams to enable monitoring and logging solutions to track the performance and reliability of releases, reporting on the release process, identifying areas for improvement and implementing solutions to drive efficiencies

• Identify, document, and mitigate release-related risks and issues. Develop contingency plans to address potential problems and ensure minimal impact on operations

• Codify and automate release process to reduce manual intervention

• Implement Infrastructure as Code (IaC) practices using tools such as Terraform, Ansible, or CloudFormation

• Automate repetitive tasks and processes to improve efficiency and reliability

• Foster a collaborative environment, encouraging cross-functional teamwork and knowledge sharing across Agile teams

• Instill end-to-end ownership of products, projects, features, modules, and services that you and the team deliver in all phases of the software development lifecycle

• Communicate release plans, progress, and outcomes to stakeholders at various levels

• Available to support 24/7

You bring:

• 5+ years of development experience

• Must be eligible to work for Interac Corp. in Canada in a Full Time Capacity.

• 5+ years of professional experience in release management/similar role in software development environment

• 5+ years proficiency in using version control systems, such as Git, for managing codebases and collaboration

• 5+ years of experience with Agile development and Agile frameworks (JIRA, GitHub)

• 5+ years of experience in software lifecycle including release planning, time estimates, release processes, software testing, incident and issue management, monitoring & alerting and related

• Proficiency with release management tools (e.g., Jenkins, Git, JIRA)

• Experience with automation and scripting languages (e.g., Python, YAML)

• Familiarity with Infrastructure as Code (IaC) tools (e.g., Terraform, Ansible, CloudFormation)

• Proficiency with Cloud technologies (Azure, AWS, GCP)

• Excellent project management skills, including experience with project management software (e.g., MS Project, Trello, PowerBI)

• Proven ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines

• Possess a strong understanding of software development methodologies, ISO 27001 and ITIL 4 best practices

• Strong problem-solving skills and attention to detail

• Demonstrated ability to manage stakeholders across multiple functions 

• Experience from fintech or retail sector is a strong plus 

Interac requires employees to complete a background check that is completed by one of our service providers.  We use this service to complete the following checks:

• Canadian criminal record check;
• Public safety verification;
• Canadian ID cross-check;
• 5-year employment verification;
• Education verification; and
• If applicable, Credit Inquiry and Social Media Check

How we work
We know that exceptional people have great ideas and are passionate about their work.  Our culture encourages excellence and actively rewards contributions with:
Connection: You’re surrounded by talented people every day who are driven by their passion of a common goal.
Core Values:  They define us. Living them helps us be the best at what we do.
Compensation & Benefits: Pay is driven by individual and corporate performance and we provide a multitude of benefits and perks.
Education: To ensure you are the best at what you do we invest in you