Applications Support

Job Description
DESCRIPTION:
Duties: Execute database resiliency and troubleshoot when there are issues. Understand and execute application resiliency. Debug, and execute complex SQL Queries against legacy databases. Identify processes using high database resources. Use expert knowledge of AWM legacy overnight and intra-day batch processing. Responsible for building automation scripts to reduce manual repeated steps. Fix data issues, understand upstream and downstream data flow. Guide and assist tech partners in the areas of building appropriate level designs and gaining consensus from peers where appropriate. Collaborate with other software engineers and teams to design, develop, test, and implement availability, reliability, scalability, and solutions in their applications. Implement infrastructure, configuration, and network as code for the applications and platforms in your remit. Resolve complex problems and work across product and engineering teams to help define SRE standards, drive implementation of SRE approaches and best practices. Collaborate with key stakeholders to implement site reliability within an application or platform. Understand service level indicators (SLI) and utilize service level objectives (SLO) to proactively resolve issues before they impact customers as well as implementing tools and capabilities to track and measure performance using KPI's (Key Performance Indicator's) against these objectives. Partner with product teams to enhance level objective alerting and telemetry collection. Assist application stakeholders with best practices as they migrate to Public Cloud and Amazon Web Services (AWS). Collaborate with other software engineers and teams to design and implement deployment approaches using automated tools.
QUALIFICATIONS:
Minimum education and experience required: Bachelor's degree in Business Administration, Computer Science, Physics, Mathematics, Information Technology or related field of study plus 5 years of experience in the job offered or as Application/Software Developer, Application System Analyst, Technology Specialist, or related occupation..
Skills Required: Requires experience in the following: Web-based distributed client server environment such as J2EE, IBM's WebSphere, or MQ series; Apache; Tomcat; Java; Webservices; XML; Soap; RDBMS; Non-RDBMS DB servers; SQL; Sybase; Oracle; Sqlserver; ETL process; Informatica Power Center ETL tool; Unix; Linux; Perl and Shell Scripting; Python scripting; NDM (Network Data Mover); SFTP (Secure File Transfer Protocol); FTP (File Transfer Protocol); SSH (Secure shell); SSL (Secure Socket layer); ITIL (Information Technology Infrastructure Library) production support principles including Incident Management Problem Management, Change Management, Ticketing, and Service Management; CA-Autosys; CA- Control-M/EM; and alert alarming tools such as Netcool.
Job Location: 1111 Polaris Parkway, Columbus, OH 43240.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.