Applications Support Technical Lead Analyst

Posted 2 Days Ago
Be an Early Applicant
Tampa, FL
153K-166K Annually
Senior level
Fintech • Financial Services
The Role
The Applications Support Technical Lead Analyst at Citibank will coordinate integration of technology functions, analyze complex business processes, and recommend system enhancements. The role involves troubleshooting production issues, preparing reports using Oracle and Tableau, integrating SaaS applications, and managing batch jobs, ensuring optimal system performance and supporting business decisions through deep analysis and innovative solutions.
Summary Generated by Built In

Citibank, N.A. seeks an Applications Support Technical Lead Analyst for its Tampa, FL location.

Duties: Coordinate with multiple technology teams to ensure appropriate integration of functions to meet goals, identify and define necessary system enhancements, analyze existing system logic, identify problems, and recommend and implements solutions. Formulate and define systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards, documents requirements. Partner with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals. Work closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements. Consider the implications of the application of technology to the current environment. Identify risks, vulnerabilities and security issues; communicate impact and propose risk mitigation options. Provide in-depth analysis with interpretive thinking to define problems and develop innovative solutions. Impact the business by influencing strategic functional decisions through advice, counsel or provided services. A telecommuting/hybrid work schedule may be permitted within a commutable distance from the worksite, in accordance with Citi policies and protocols.

Requirements: Bachelor’s degree, or foreign equivalent, in Computer Engineering, Computer Science, or a related field, and six (6) years of experience in the job offered, or in a related occupation. Six (6) years of experience must include: Designing software applications and conducting End to End system and data analysis by setting up and reviewing logs, trace files, analyzing codes and developing complex SQL queries for various Oracle ERP financials modules including General Ledger and Procure 2 Pay; Troubleshooting production issues, performing root cause analysis, and identifying and providing technical solutions for issues utilizing UNIX and SQL queries; Preparing complex report for different stakeholders by utilizing Oracle ERP knowledge and Tableau reports, SQL Developer, and Toad; Integrating SaaS applications including Oracle Financials Cloud and Ariba through Web Services and FTP with on Premise applications including PeopleSoft, Vertex, Treasury Workstation and Vice Versa; Using Oracle Financials/ERP, OFSA, Sub-Ledger, Enterprise Data Management, Data Model and Accounting Hub to oversee Optimal Chart of Accounts, Ledgers, Currencies, Exchange Rates, Journals and facilitate the analysis of balances and reconciliation; and  Scheduling and troubleshooting Batch jobs using tools including Unix and IBM Tivoli, using Service Now and Jira to raise and track various incidents and requirements, and using HP QC to enter and track defects. 40 hrs./wk. Applicants submit resumes at https://jobs.citi.com/.  Please reference Job ID #24801603. EO Employer.

Wage Range:                $153,200.00 to $165,975.57

Job Family Group:        Technology

Job Family:                  Applications Support

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Job Family Group:

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Job Family:

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Time Type:

Full time

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Primary Location:

Tampa Florida United States

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Primary Location Full Time Salary Range:

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Apr 04, 2025

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Top Skills

SQL
Unix
The Company
HQ: Kwun Tong, Kowloon
223,850 Employees
Hybrid Workplace

What We Do

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.

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