GENERAL PURPOSE
Responsibilities
Essential functions of the job are listed below. Other responsibilities may also be assigned. Please note that the essential functions may vary depending on department size, organizational structure and/or geographic location. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.
Primary Responsibilities
- Support the sales function as technical expert on the product, with expertise around distributed control systems (DCS) commonly used in biomanufacturing and experience with equipment integration into DCS via OPC-UA standard.
- Provide necessary on-site and remote training on PBS bioreactors to our users, both internal and external to PBS. Manage specific requests from clients pertaining to process controls and PID tuning of control loops on the PBS bioreactor.
- Troubleshoot, resolve, and document technical issues and questions on PBS bioreactors from our users in a timely manner.
- Set up and lead technical project meetings with strategic clients at regular interval as applicable.
- Support internal product development projects by communicating relevant feedback from users to project teams and supplying end user inputs and requirements as a bioreactor expert.
- Support generation of technical marketing collateral such as application notes, white papers, and other forms of publication from internal bioprocess research and/ or external collaboration.
- Work collaboratively with the Field Service team to help complete services on PBS bioreactors in the field as necessary.
Minimum Qualifications
The following are the minimum qualifications that an individual needs in order to successfully perform the duties and responsibilities of this position. Please note that the minimum qualifications may vary based upon the department size and/or geographic location.
Knowledge/ Experience
- Bachelor’s degree in engineering discipline with 5+ years of work experience at a bioresearch lab, biotech equipment manufacturer, and/or biopharmaceutical company OR master’s degree in engineering discipline with 3+ years of work experience at a bioresearch lab, biotech equipment manufacturer, and/or biopharmaceutical company.
- Hands-on experience working in a biomanufacturing environment. Familiarity with requirements for cGMP manufacturing, specifically equipment integration into DCS.
- Understanding technical details surrounding cell therapy bioprocessing preferred but not required. Hands-on experience working with stem cell culture in bioreactors preferred but not required.
Skills/ Abilities Pertinent to This Position
- Ability to understand and document client’s requirements for cGMP manufacturing and work with clients on implementing PBS bioreactors into plant DCS.
- Proficiency in troubleshooting and resolving cell culture issues related to bioprocess controls. Experience with root cause analysis methodology.
- Possessing positive attitude and superb interpersonal skills. Experience and comfort with public speaking preferred.
- Possessing excellent written and verbal communication skills in English, with proficiency in Good Documentation Practice (GDocP). Ability to write technical documents effectively.
- Willingness and ability to travel both domestically and internationally, up to 2 weeks per month.
- Ability to work individually with minimal supervision and collaboratively within a multi-functional team.
WORK ENVIRONMENT
In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job within the environment.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
What We Do
PBS Biotech aims to be the leading provider of innovative, single-use bioreactor systems specifically designed to address the unique challenges of cultivating shear sensitive cell types for cell therapy development. Our offering includes scalable, cost-effective disposable solutions designed to take you from benchtop R&D to large-scale cGMP manufacturing, and expert process development services to help solve cell culture challenges and accelerate your path to commercialization.
To learn more, contact our sales team at [email protected] or visit our website at www.pbsbiotech.com
