Application Support Engineer (Process Mining)

Posted 2 Days Ago
Be an Early Applicant
Łódź, Łódzkie
Junior
Food • Manufacturing
The Role
The Application Support Engineer will be a technical expert in Celonis, responsible for maintenance and support, translating business requirements into technical specifications, managing ETL processes, building data models, and ensuring optimal performance of data queries. They will also collaborate with business experts, document technical requirements, and support data-related issues.
Summary Generated by Built In

Role Purpose Tate & Lyle has recently embarked on a journey to utilize a Process Mining tool called Celonis to identify areas for improvement within the business. As part of a newly formed CoE, this role will become a technical expert of Celonis to provide overall maintenance and support of this tool; provide technical support and analysis to the Business Value Architects as they work with the business to implement improvement opportunities (Use cases); develop automation improvements (i.e. Action flows, Alerts, ERP Write-backs) as needed to support the Business Value Architects.Main Accountabilities

  • Works with Business Analysts and Business Application Owner to translate business requirements and use cases into technical and data requirements
  • Identifies all the source systems table and fields that need to be brought into Celonis
  • Extracts, transforms and loads all source system data needed for each process implemented with Celonis
  • Builds the Celonis data model for each process.
  • Collaborates with relevant business experts to validate the data within Celonis
  • Monitors and optimizes the performance of all data queries to ensure ideal response times
  • Documents all technical and data requirements and all extract, transform, load (ETL) work
  • Provides ongoing support for any data- related issues

Additional responsibilities

  • Local ISIT site leader & business partner
  • Represent ISIT in respective Functional (GSS) Leadership meetings and reviews
  • Facilitate and create visibility of the ISIT local site activities,
  • Laptop and screen refresh or local infrastructure upgrade
  • Act as escalation point in the event of a crisis & BCP or unexpected outage event
  • Collaborate with designated Business SME’s to identify future demand for key GSS demand i.e. Process Discovery / Simplification / Automation (Celonis + UiPath) + Reporting
  • Manage key stakeholders expectations and demand priorities aligned to value

About you

  • Posses relatable qualification/certifications
  • Proficiency in SQL coding and preferably Python
  • Extensive experience in ELR processes
  • Strong experience with relational databases modelling
  • Solid understanding of the data structures of core enterprises systems (e.g. ERP, CRMO
  • Familiarity with the data structures of enterprises systems
  • Be a confident, proactive self-starter who can work autonomously with strong attention to detail
  • An individual with excellent interpersonal skills, who can deal with stakeholders, deliver difficult messages who will be a good cultural fit and team player.
  • Practice unquestionable integrity and discretion, be committed to T&L core values and behaviours

What do we have for you?

As a business operating in 50 countries worldwide, we offer a global rewards package to all employees alongside a range of country-specific benefits. In addition to the flexible working policy, hybrid working model & competitive salary we offer: 

  • Extensive development opportunities and programs (vertical & horizontal promotions, foreign assignments, projects, broad range of internal & external trainings) 
  • Private medical care, including dental care 
  • MyBenefit Platform, including Multisport 
  • Lunch subsidy 
  • Languages assistance program ​ 
  • Personal trainer 
  • Life Insurance 
  • LinkedIn Learning Platform access 
  • Employee Assistance Program (an online platform to support your well-being) and Mental Wellness University 
  • Possibility to participate in various programs & projects, including activities in Charity Team, First Aid Team, Emergency Team, Active Team and Eco Team 
  • Last but not least: Work in a welcoming, stimulating, and energetic environment where you can unleash your potential 

 

Unlock your curiosity at Tate & Lyle 

Tate & Lyle is on a journey of change, inspired by our purpose of Transforming Lives through the Science of Food. Today, we are a global leader in sweetening, texture and fortification products that remove calories and add fibre. Customers use our innovations to create healthier, tastier food and drink for billions of consumers. Across the world, we are unlocking the curiosity and courage in our people – to foster a truly experimental culture and create a tech-enabled, more agile, risk-ready operation. Join us to play your part in growing our business and its positive impact on communities, society and the planet. 

 


Tate & Lyle is an equal opportunity employer, committed to the strength of an inclusive workforce.

Top Skills

Python
SQL
The Company
3,273 Employees
On-site Workplace
Year Founded: 1859

What We Do

Tate & Lyle's purpose, Transforming Lives Through the Science of Food, inspires everything we do. Whether it’s by making food and drink healthier and tastier; continuously improving how we work; promoting a safe working environment; or making a difference to our local communities, we believe we can successfully grow our business and have a positive impact on society.

What is it we do? Simply put, we make healthy food tastier and tasty food healthier. Our work is driven by consumer health needs and trends, governments desire to build and support healthy communities, and the need for affordable food and nutrition in many parts of the world. We deliver ingredients and solutions to meet all these needs. Our speciality sweeteners and fibres help reduce sugar and calories. Our fibres fortify food and improve digestive health. Our texturants and stabilising systems help extend shelf-life and make food manufacturing easier.

Across the globe, we are transforming lives through the science of food. And we need talented and skilled people to help us on this journey

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