Application Release Engineer

HedgeServ is a leading global fund administrator with more than $450 billion in assets under administration across all investment vehicles including Hedge Funds, Private Equity Funds, UCITS, Hybrid Credit Managers, Funds of Funds and Managed Account Platforms. We optimize our clients’ experience using unique proprietary technology coupled with robotic process automation, intuitive digital programs powered by machine learning, and enhanced by an extensive proprietary transaction data set. HedgeServ’s entrepreneurial and innovative spirit cultivates a productive and agile environment enabling its team to anticipate clients’ needs and consistently deliver solutions in real time. Led by the most experienced team of industry experts, HedgeServ with 1,500+ professionals around the globe expertly provides customizable solutions for their clients’ risk, portfolio management, middle office, investor relations, accounting, regulatory, compliance, and tax services. Since its inception in 2008, HedgeServ has received numerous accolades, including Top Overall Administrator and #1 rankings for Fund Accounting, Reporting & Reporting Technology, Client Service, Investor Services, Alternative Fund Expertise, and Regulatory Expertise.

HedgeServ is a progressive company with continuously evolving ways of working to ensure a future-focused mindset. Our employees benefit from a robust career development framework and clear learning paths which outline career trajectory, training and progression plans. HedgeServ supports employees through a variety of offerings, including remote and hybrid working arrangements, and fully paid comprehensive health and well-being benefits. HedgeServ was recognized as a Next Gen employer by RippleMatch on its list of 100 top workplaces for Generation Z for 2022. HedgeServ operates 13 offices in the United States, Grand Cayman, Ireland, Poland, Bulgaria, Luxembourg, Philippines and Australia.

Job Description

The Release Engineer aids in the operations surrounding the release process of our applications as a member of the Application Release Engineering team.  This includes working cross teams to learn the various development teams and business analyst names, roles, responsibilities, and each team’s needs.  This role engages with internal end users to maintain and support testing environments.  The team member will also contribute to maintaining and improving the current processes in place for releases.

Responsibilities

• Manage production branches of code and merges.  Serve as the gate keeper to ensure the appropriate fixes are in place for releases.  The includes coordinating with Dev teams to ensure the code base is correct and QA teams to ensure all merges are properly tested. 
• Work with the Change Management team on the procedural task for releasing to Test and Production environments.  This includes interfacing with stakeholders and obtaining proper sign offs for each release to meet audit requirements. 
• Perform application releases to Production environments when application updates are required.  After successful Production releases, sync our Disaster Recovery site as well as maintain the company’s escrow obligations.
• Provide support for testing environments to ensure proper testing is complete prior to Production releases. 
• Be able to troubleshoot release issues and escalate to proper colleagues when required.  This includes becoming familiar with the release deployment processes and being able to read logs in Jenkins & Elastics to diagnose failures and common application errors. 
• Learn, adopt, and automate company's build and release goals, mechanical procedures, communication standards, auditable documentation/breadcrumb trail.

Pre-Requisite Knowledge, Skills, and Experience

• 2-5 years’ experience in a similar role
• Version control experience in SVN & GitHub, including branching philosophy
• Experience with releasing software and troubleshooting release issues
• Experience with 3 tier software architecture
• Experience with SQL and relational databases
• Experience with DevOps methodologies including Continuous Integration and Continuous Deployments frameworks like Jenkins pipelines and AWS CodeBuild/CodePipelines. 
• Scripting abilities with Python, PowerShell, and Bash languages
• Experience supporting and maintaining Legacy applications
• Experience with containerization using Docker, Kubernetes, and Helm.
• Experience with cloud environments (public AWS and private OpenStack/Scalr)
• Familiarity with switching between Windows and Linux
• Familiarity with network security