Analytics Solutions - Associate

Job Description
You are a strategic thinker passionate about driving solutions in Analytics Solutions . You have found the right team.
As an Analytics Solutions Associate within the Home Lending Consumer Finance MIS team, you will play a crucial role in the Consumer & Community Banking line of businesses. Your responsibilities will include acting as a bridge between business stakeholders, end users, and technology teams to implement enhancements and maintain our data and business intelligence platform. You will be involved in business analysis, ETL & reporting development, user acceptance & regression testing, root cause & impact analysis of issues, defect management & fix, and BAU support. Additionally, you will assist leadership in integrating and managing workload activities for the India based team, requiring you to coordinate with business and technology stakeholders on timelines and feature deliverables.
Job Responsibilities

• Act as a member of the Home Lending CCB FDI team with responsibilities geared towards ensuring data & reporting platform availability, integrity, and completeness.
• Partner with India and US based business stakeholders and product leadership to ensure data and reporting platform feature enhancement and issue resolution priorities meet business needs.
• Assist in defining and documenting new requirements and training / mentoring new hires on subject matter knowledge.
• Expand data and reporting platform scope through enrichment of data from new and existing data sources, development of analytical solutions that measure business performance and automation of manual BAU processes.
• Collaborate with technology staff effectively to carry out agreed upon data and reporting platform changes on time and within SLA.
• Understands the SDLC and quality assurance / quality control concepts, metrics, methodologies, and documentation standards.
• Assure regulatory and policy compliance through a system of effective controls.

Required qualifications, capabilities, and skills

• 5+ years of total experience within MIS, Business Intelligence, and/or Analytics roles
• Must be proficient in SQL query writing. Demonstrated knowledge of data warehousing concepts and exposure to one or more Business Intelligence toolsets and database platforms: AWS or Databricks, Oracle/SQL Server/Teradata, Tableau/Cognos/BO, SAS/R
• Must be proficient with analysis in Excel including but not limited to Pivot, Vlookup, trend analysis etc.
• Must be proficient in one or more data & business intelligence concepts including ETL, Data Modeling, Reporting Automation, and/or Dashboarding
• Self-starter, team player, good communication skills, be proactive in asking help when needed
• Ability to take cues/guidance and solve problems independently
• Strong attention to detail with ability to understand and communicate bigger picture

Preferred qualifications, capabilities, and skills

• Bachelor's degree required; concentration in IT, CS, Finance or Business preferred.
• BI / reporting skills preferably in Tableau or ThoughtSpot. Experience with migration of BI projects is an added advantage
• AWS, Databricks, Snowflake, or other Cloud Data Warehouse experience
• Highly motivated, self-directed, curious to learn new technologies

About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.