Analyst V Demand Systems

Address: USA-MA-Quincy-1385 Hancock Street
Store Code: Services (5120812)
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
The Demand Super Users manages, develops, implements, and maintains the Forecasting & Replenishment software (Relex) and demand planning capabilities with direct impact on all inventory and working capital across the entire Ahold Delhaize USA network. These roles will play a critical role as a thought partner and problem solver for over 200 system users within Demand in addition to leadership in Brand category and Retail Ops in all 5 Great Local Brands. The Super Users will act as a system expert with an intricate understanding of how the system operates and use that expertise to consult with leaders on user experience, issue resolution, automation and efficiency recommendations and project support. These positions utilize exception-based analysis and forecasting accuracy in collaboration with leaders in the Brands, Supply Chain and IT to identify optimizations and solutions across the org and then test and implement these requests to drive sales growth, maximize inventory investment, and drive business process improvement.
**Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC, Quincy, MA, Carlisle, PA, Scarborough, ME
Essential job functions:

• Work in a dynamic environment with perpetual shifting in support as issues arise, projects progress and automations and system developments change.

• System performance untouched (Need to define system KPIs and process)

• Setting approvals and sign off

• Provide strategic project support and help drive various complex and large-scale projects and initiatives forward across Supply Chain, IT and the Brands through expertise of the new F&R System and corresponding data insights and solutions.

• Drive increased automation across Demand, retail and DCs through system analysis and partnership with the users to reduce manual interactions.

• Communicate performance to the business and translate KPI insights and large data sets into actionable business solutions.

• Prioritize and develop business user enhancements in conjunction with software provider and serve as the first line of support internally at RBS to stakeholders in the Brands and Demand leadership.

• Additional job duties may be assigned as needed to meet the needs of the business and support our Values.

Qualifications:

• Applicants must be currently authorized to work in the United States on a full-time basis until the end of their appointment

Abilities:

• Ability to work and advise senior level leadership on key system improvements for in stock improvements

• Ability to interpret business strategy into a system solution

Education:

• Bachelor's Degree or equivalent relevant work experience

• Graduate certificates in Supply Chain/Systems/etc. preferred

Experience:

• 7+ years demand systems and end to end supply chain

• 7+ of order strategy or forecasting methods

• Collaboration with third party resources for system improvements

• Strong quality assurance testing

• 2+ years of Relex experience

At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
We offer an experience where our associates are valued; Diversity, Equity, Inclusion and Belonging are infused in our business and our employees are representative of the communities that we serve. We believe in total wellness, which encompasses a blend of physical, financial and emotional wellness.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.
Job Requisition: 423971_external_USA-MA-Quincy