Job Title:Analyst - Supplier Product Quality Support, FS
Summary:This position will support FS Supplier Product Quality Management in ensuring timely delivery of agreed /adhoc reporting/activities through effective coordination with internal/external stakeholders.
Responsibilities Include:
Tasks and responsibilities of the position:
Supplier Product Quality Complaints
- Lead high level product complaint investigation with site quality
- Communicate with suppliers to get the effective feedback of defects
- Review all the product complaint handling status and follow up with site quality
- Monitor the product complaints closure rate
- Work with SC/Proc. for claim compensation handling, to follow up material return process
- Ensure all documents of product complaints are maintained in SAP and closed on time
Raw Material OOS Inflow
- Track and monitor RM reject in FS sites & document the root cause
- Escalate RM rejects caused by internal issues and root causes to GSQL
- Regular review with sites to reduce internal issues (Spec misalignment, Wrong SAP data, etc.)
Raw Material Inventory
- Monitor and ensure site team follow the Reject RM Return Process
- Work with Sites to improve Expiration Raw Materials handling
Others
- Follow up FS supplier audit status
- Support/lead supplier improvement project
- Regular review of product supplier performance with site quality and cross functional
Decision Making Authority:
Medium
Responsible for making communication decisions regarding how and when to follow up to best ensure supplier response. Make decisions regarding when to escalate.
Key Metrics Role is Accountable For:
Ensure accuracy of the process/activities being handled. Work closely with the Global Supplier Quality Leader and local line manager in ensuring timely and quality service to business and improve the assigned Quality metrics –complaint rate/closure rate, RM reject etc.
Key Relationships:
Global / Site Quality Team, External/Internal Vendors, Supply Chain, Procurement, CSR, IT and Finance
Travel Requirements
N/A
Qualifications:
The following are required for the role
Basic Qualifications:
- Bachelor’s degree with major in Chemistry
- Prior experience of 4-7 years with min. 3 years quality experience working in a manufacturing site pref. chemical setting
- Understanding of quality tools, such as: fish-bone, 5why, C&E required
- Advanced SAP, MS Excel and MS PowerPoint knowledge
- Good English language skills (oral and written)
Preferred Qualifications:
- Excellent communication skills – demonstrated ability to work with cross-functional teams in a global, matrix environment
- Demonstrated ability to meet work and project deadlines producing high quality output
- Excellent prioritization and organizational skills to manage multiple deliverables
- Quality, Supply Chain or Procurement experience will be a plus
- ISO 9001 internal auditor certification would be a plus
What We Offer:
At Momentive, we value your well-being and offer competitive total rewards and development programs. Our inclusive culture fosters a strong sense of belonging and provides diverse career opportunities to help you unleash your full potential. Together, through innovative problem-solving and collaboration, we strive to create sustainable solutions that make a meaningful impact. Join our Momentive team to open a bright future. #BePartoftheSolution
About Us:
Momentive is a premier global advanced materials company with a cutting-edge focus on silicones and specialty products. We deliver solutions designed to help propel our customer’s products forward—products that have a profound impact on all aspects of life, around the clock and from living rooms to outer space. With every innovation, Momentive creates a more sustainable future. Our vast product portfolio is made up of advanced silicones and specialty solutions that play an essential role in driving performance across a multitude of industries, including agriculture, automotive, aerospace, electronics, energy, healthcare, personal care, consumer products, building and construction, and more.
Momentive believes a diverse workforce empowers our people, strengthens our business, and contributes to a sustainable world. We are proud to be an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any characteristic protected by law.
To be considered for this position candidates are required to submit an application for employment and be of legal working age as defined by local law. An offer may be conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations.
Note to third parties: Momentive is not seeking or accepting any unsolicited assistance from search and selection firms or employment agencies at this time.
What We Do
As a premier global high-performance silicones and specialties company, Momentive creates solutions that improve quality of life for people and enable a more sustainable future. Our products are the result of a tireless pursuit of progress where the sun never sets on our global marketing and R&D efforts, resulting in innovations that help propel our customers’ businesses forward and positively impact all aspects of life – today, tomorrow, and into the future.
