If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer.
Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!
Job Summary:
The Webster Bank Enterprise Risk Management team is looking for someone to serve in a support role for How2Work, the Bank’s document management system for Policies, Procedures, Standards, Charters, and all other governance documentation. This individual will ensure that all users receive appropriate coaching to create and update their own documents.
Key Responsibilities:
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Coach users to create and edit documents in the How2Work system based on incoming requests, annual reviews coming due, and workflow reporting to help users meet their deadlines.
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Support Policy owners with updating documentation while ensuring adherence to the Policy Governance Policy.
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Maintain How2Work instructional material based on user interactions during coaching sessions to ensure Tools Tips, Captions, and FAQs on the How2Work Portal are clear and accurate.
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Perform cleanup edits on documentation as identified.
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Perform control functions, as necessary.
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Establish and edit department procedures as necessary for use by department personnel.
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Provide back up support for all other department functions.
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Ensure compliance with all regulations, policies, and procedures.
Experience and Skills:
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For this position, experience with How2Work or similar document management system a plus.
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Candidates with advanced degrees (Associates, Bachelor’s, and/or Master’s) preferred, yet a High School diploma or GED is required. Candidates with some combination of coursework and experience, or else extensive related professional experience, are eligible for consideration.
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Independent worker who operates with minimal supervision.
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Strong communication and relationship building skills.
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Strong multitasking abilities with a focus on meeting deadlines.
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Enthusiastic team player who will motivate and work with colleagues to accomplish objectives.
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Strong remote skills – demos, running meetings, sharing screens, etc.
The estimated salary range for this position is $70,000USD to $80,00USD. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
What We Do
Webster is a leading commercial bank that delivers financial solutions to business, individuals, families and partners. With more than $60 billion in assets, we offer digital and traditional service delivery through our differentiated lines of business: Commercial Banking, Consumer Banking and HSA Bank, one of the country’s largest providers of employee benefits solutions.
Webster Financial Corporation and its subsidiaries ("Webster") are equal opportunity and affirmative action employers M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.
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Webster Bank, the Webster Bank logo and the W symbol are trademarks of Webster Financial Corporation and Registered in the U.S. Patent and Trademark Office.
