Analyst, Operations

Company Description

Zenith is a full-service media agency with capabilities and expertise across all channels and disciplines. Zenith is part of Publicis Media, the #1 media buying network in the Americas and #2 globally. As “The ROI Agency,” Zenith’s expertise lies in driving real, tangible business outcomes, not just media metrics, that will have a measurable effect on our clients’ business. Every investment we make has an ROI mindset—not just for our clients, but for our agency at large. We’re focused on driving the maximum value for our people, our capabilities, and our media investments for some of the world’s leading brands.

Job Description

The Analyst, Operations supports client’s day-to-day account needs across various brands as well as for the business units and portfolio. The Analyst will support the VP and Ad of Operations, as well as provide wholistic account support. This role requires strong organizational/project management skills and an understanding of Media and Finance.

Responsibilities

• Assist in the day-to-day execution of media campaigns, including trafficking, monitoring, and reporting across various platforms.
• Support project timelines and deliverables by coordinating with cross-functional teams to ensure media campaigns are launched on schedule.
• Assist in managing workflow and communication between internal stakeholders, vendors, and clients for seamless project execution while identifying potential risk
• Reconcile vendor invoices and media expenses, ensuring accuracy and resolving discrepancies with the finance team.
• Assist in budget tracking and media spend forecasting to ensure campaigns stay within allocated resources.
• Assist in troubleshooting technical issues related to ad delivery and campaign performance.
• Develop and maintain documentation related to day-to-day execution of media campaigns and reconciliation process
• Analyze project data to provide insights and recommendations for improvement initiatives to enhance operational efficiency and effectiveness

Qualifications

• Bachelor’s Degree 
• Media planning experience 
• Working knowledge of PC 
• Knowledge of Microsoft Office software 
• Detail-oriented and comfortable working with numbers 
• Willingness and eagerness to learn new skills 
• Thrives in a fast-paced environment 
• Ability to communicate effectively by telephone, in writing, or in person (inclusive of external partners) 
• Enthusiastic team player, with ability to multi-task while maintaining a positive attitude, collaborate, and work on own initiative and occasionally unsupervised
• Strong project management and organizational skills 

Systems Access / Training

• MediaTools 
• MS Office 
• Jira