Analyst - Investor Services

Make an impact

As an Analyst within our Investor Services team, you work with the team to perform reviews of investor documentation, investor support and outreach, and process updates to existing investors information as part of our ongoing maintenance processes.

• Support the review process of investor files and assist with investor onboarding and updates
• Participate in the documentation collection process from investors and investment managers
• Be aware of the Tax, AML/KYC, Legal and Compliance requirements, liaise with the appropriate departments to obtain these requirements form investors and act in accordance with all policies and procedures
• Deliver high-quality service to investors and internal partners by providing timely and professional communication to inquiries
• Proactively follow-up with all parties involved in the account update process
• Assist with other investor onboarding processes, including but not limited to data entry, document reviews, and closing procedures
• Ensure compliance with all established SOC controls

What you should bring

• Degree in Finance, Business, Economics, or related field preferred
• Working experience in investor services, investor relations, or a related field (private equity, wealth management, financial services, fund administration, or in a legal capacity working with corporate transactions) preferred
• Adept at in Microsoft Office (proficiency in Excel is essential)
• Knowledge of legal entity structures will be helpful
• Experience reviewing and interpreting organizational documentation is a plus
• Must be proactive and possess solid follow-up skills with an ability to track aged or long-term tasks
• Working knowledge of Salesforce and other CRM platforms will be helpful
• Highly organized with a proven ability to work under pressure and meet deadlines
• Excellent relational skills
• Refined written and verbal communication skills
• Strong interpersonal skills
• Ability to work independently, as well as, within a team

What you can be part of

Bridge Fund Financial Services is a full-service alternative investment fund administrator providing real-time coordination, value-add services, and detailed reporting to Bridge Investment Group and its investors. We proactively cultivate a culture of excellence, positivity, and opportunities for development and growth within our fund administration, fund analytics, and investor servicing teams. Our team members are energetic, innovative, collaborative, flexible, and forward-thinking individuals that are willing to take pride and ownership of their duties, which go hand in hand with Bridge’s uncompromising values of teamwork, excellence, accountability, empowerment, and responsibility.

What we offer

• Full Insurance benefit suite including Medical Insurance, Dental Insurance, Vision Insurance, Critical Illness Insurance, Accident Insurance, Short Term Disability, Legal & Identity Theft Insurance, and Pet Insurance.
• Company paid Life Insurance (option to buy additional available) and Long-Term Disability.
• Access to benefits concierge service.
• Access to Mental Health & Well-Being service.
• 401K: Bridge Investment Group will contribute to your account equal to 100% of the first 4% of pay which you contribute to the plan. These contributions belong 100% to the employee upon their contribution. Eligible employees are automatically enrolled contributing 4%, with up to 6% company match, with the option to opt out. *The employee must be at least 21 years of age and have worked for the Company for at least 60 days.
• Paid Time Off: Employee will accrue 5.23 hours of paid time off per pay period for a total of 17 days per year.
• 11 Paid Holidays per year.
• Following six (6) months of employment at the Company, you will be eligible per birth, adoption or placement of a child for four (4) weeks of paid parental leave as the primary caregiver to the child or two weeks of paid parental leave as the secondary caregiver to the child. Following two years of employment at the Company, you will be eligible for twelve weeks of paid parental leave per birth, adoption, or placement of a child if you are the primary caregiver of the child.
• Tuition Reimbursement: Up to $5,000 per year of pre-approved tuition expenses will be reimbursed upon submission of approved documentation. Repayment obligations may apply if employment terminates prior to 24 months. 

We at Bridge acknowledge and appreciate the uniqueness of each individual, understanding that our people are the key to our success. We are committed to fostering an inclusive environment where everyone feels respected and valued. Our dedication extends beyond our business goals to making a positive impact in our communities and upholding Sustainability and Responsibility (S&R) principles at our properties and corporate locations. We evaluate all candidates based on merit, without any discrimination based on race, color, religion, sex, age, disability, sexual orientation, national origin, or any other category protected by law. As an equal opportunity employer, we are devoted to creating an inclusive hiring process. We actively work to eliminate barriers and provide reasonable accommodations to qualified individuals with disabilities. Our goal is to provide fair opportunities and access throughout the recruitment, hiring, and employment experience.

Your specific needs are important to us. If you need accommodations related to a disability or any other protected status during the recruitment process, please email [email protected].

Want to talk with someone about Bridge Culture?

At Bridge, we understand that joining a new workplace is a significant decision. To help you gain deeper insights into our culture, we offer "Culture Conversations." This initiative reflects our commitment to transparency, diversity, and inclusivity.

Culture Conversations are voluntary, one-on-one sessions designed for applicants to connect directly with our diverse staff members. It's your chance to explore the Bridge work environment, ask questions, and get a genuine feel for what it's like to be part of our team.

How it Works:

Culture Conversations are entirely voluntary. Feel free to opt in based on your comfort and curiosity. Choose Your Conversation Partner: We believe in the power of choice. Browse through our diverse group of staff members and select someone you'd like to have a conversation with. This ensures that you connect with someone whose experiences and insights align with your interests. No Impact on the Hiring Process: Your decision to participate or not in Culture Conversations has no bearing on the hiring process. We value your time and references.

Why Participate:
You get to have a firsthand understanding of our workplace culture. Informed decisions lead to fulfilling careers. Culture Conversations empower you with the information needed to make the right choice for your professional journey.

• Personalized Connection: Connect with an employee who resonates with your professional interests.
• Inclusivity: Embrace diversity by choosing a conversation partner from various backgrounds and roles.