At T. Rowe Price, we identify and actively invest in opportunities to help people thrive in an evolving world. As a premier global asset management organization with more than 85 years of experience, we provide investment solutions and a broad range of equity, fixed income, and multi-asset capabilities to individuals, advisors, institutions, and retirement plan sponsors. We take an active, independent approach to investing, offering our dynamic perspective and meaningful partnership so our clients can feel more confident.
We believe doing the right thing for our clients and our associates is good business. With a career at the firm, you can expect opportunities to create real impact at work and in your community. You’ll enjoy resources to support your career path, as well as compensation, benefits, and flexibility to enrich your life. Here, you’ll find a collaborative culture that respects and values differences and colleagues who share a spirit of generosity.
Join us for the opportunity to grow and make a difference in ways that matter to you.
About this Position
This role is responsible for providing business analyst support to the Fund and Trust Operations team within Fund & Cash Operations. Directly supports a combination of core analyst work and business unit daily functional work associated with T. Rowe Price’s domestic transfer agent.
This is an elevated role within the team and includes responsibilities for project management, issue support/remediation, and peer coaching within the team.
Role Summary
Directly administers or oversees the books and records for a variety of complex transfer agent processes. May coordinate, process, and validate transactions, settlements, and reconciliations. Works under general supervision and will have direct accountability for a set of complex administrative or trading process. Drives process improvement initiatives. Handles more advanced processes and questions elevated from less experienced staff. Guides less experienced peers and support staff on preventing errors and interpreting process controls.
Responsibilities
-
Interacts with investment operations and fund accounting staff, relationship managers, portfolio managers, custodians, and clients to collect, analyze, and communicate information that impacts core transfer agent processes. Answers queries on cash/trade breaks and other inquiries from internal or external business partners, escalating more complex problems.
-
Responsible for completing complex data analysis. Analyzes and interprets trends, provides root- cause analysis, and executes on recommendations. Conducts technical testing and the implementation of any required software
-
Serves as a subject matter expert on moderately complex matters within a specific areas of transfer agent fund and cash operations. Works with groups inside and outside the firm to appropriately manage complex transactions. Directs escalations to more senior-level staff. Represents team in projects/ meetings with business partners and vendors. Mentors more junior team members. Analyzes processing inefficiencies and provides recommendations on areas of improvement. Delivers actionable resolution support to assigned business unit.
-
Responsible for ensuring adherence to quality review procedures in data analysis and reporting. Leads business unit-specific projects and participates in broad organizational initiatives. Works with leaders to identify the areas of concern, offer recommendations, and manage the follow-up to ensure the areas of concern have been addressed in a timely manner. Responsible for coordinating team members to accomplish the goals of the project and to ensure timely delivery of required materials and reports.
Qualifications
Required:
-
Bachelor's degree or the equivalent combination of education and relevant experience AND
-
4+ years of total relevant work experience
Preferred:
- Strong Analytical skills
- Technical skills – Knowledge of Transfer Agent systems (i.e. DST Systems, AWD Chorus, Same Day Cash Management)
- Advanced Excel skills, SQL, and Power Bi experience preferred
- Ability to manage competing priorities and deadlines
- Strong attention to detail
- Ability to collaborate in a team environment and build strong relationships
- Adept at managing complex issues, identifying alternative solutions and recommendation
- Strong critical thinking and communication skills
- Strong escalation skills and ability to work under pressure
- Independent thinking and problem solving
- Investment product knowledge
FINRA Requirements
FINRA licenses are not required and will not be supported for this role.
Work Flexibility
This role is eligible for hybrid work, with up to two days per week from home.
Base Salary Ranges
Please review the job posting for the location of this specific opportunity.
$62,000.00 - $106,000.00 for the location of: Maryland, Colorado, Washington and remote workers
$68,500.00 - $117,000.00 for the location of: Washington, D.C.
$78,000.00 - $133,000.00 for the location of: New York, California
Placement within the range provided above is based on the individual’s relevant experience and skills for the role. Base salary is only one component of our total compensation package. Employees may be eligible for a discretionary bonus, which is determined upon company and individual performance.
This job posting is expected to be available until:
07/1/2025
Commitment to Diversity, Equity, and Inclusion
At T. Rowe Price, our associates are our greatest asset. We thrive because our company culture is built on inclusion and because we sustain a work environment where associates can bring their best selves to work every day. The backgrounds, talents, and experiences of our global associates allow us to embrace new ideas and perspectives that move our business priorities forward and enable us to deliver strong client outcomes. Here, you can expect equal opportunity and fair and consistent treatment for all.
Benefits
We value your goals and needs, at work and in life. As an associate, you’ll be supported with resources, benefits, and work-life balance so you can thrive in ways that matter to you.
Featured employee benefits to enrich your life:
-
Competitive compensation
-
Annual bonus eligibility
-
A generous retirement plan
-
Hybrid work schedule
-
Health and wellness benefits, including online therapy
-
Paid time off for vacation, illness, medical appointments, and volunteering days
-
Family care resources, including fertility and adoption benefits
Learn more about our benefits.
T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, color, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.
Top Skills
What We Do
T. Rowe Price is an asset management firm focused on delivering global investment management excellence and retirement services that investors can rely on—now, and over the long term.
Headquartered in Baltimore, Maryland, we provide an array of mutual funds, subadvisory services, separate account management, recordkeeping, and related services for individuals, advisors, institutions, and retirement plan sponsors.
At T. Rowe Price, we believe in strategic investing. It has guided how we do business for more than 80 years, and it’s driven by independent thinking and rigorous research. So our clients can be confident that we’ll strive to select the right investments as we help them achieve their objectives. Strategic investing means that we don’t stop at surface level analysis. Instead, we go beyond the numbers. Our investment professionals travel the world, visiting the companies they evaluate. It’s this passion for exploration and understanding that has helped inform better decision-making and prudent risk management for our clients since its founding by Thomas Rowe Price Jr. in 1937.