Analyst, Finance (Expense Management)

Location

Brookfield Place - 181 Bay Street

Technology Services

Technology Services (TS) is responsible for delivering all enterprise infrastructure, applications and related end user technology services across all Brookfield business groups, comprised of approximately 6,500 users.

Brookfield Culture

Brookfield has a unique and dynamic culture.  We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader:  Entrepreneurial, Collaborative and Disciplined.  Brookfield is committed to the development of our people through challenging work assignments and exposure to diverse businesses.

Job Description

The Analyst of Finance will be responsible for assisting with the day-to-day operations of the company’s corporate credit card program, providing support and problem resolution to the North American Corporate Travel & Entertainment (“T&E”) and Purchase cards (“P-Card”) program end users. They will also assist in overseeing process, policy, analytics, reporting and operational activities related to the company’s expense reporting system (Concur). They will act as a direct point of contact for issue resolution, technical support, reporting needs and escalations from all levels of the business. The analyst will support various Finance, HR and Audit teams by providing expense backup, card statements, reconciliations and expense analysis as required.

The incumbent will approach each interaction with our internal and external business partners by providing exceptional customer service, ensuring adherence and compliance to established business practices, operational processes, governance, and service delivery performance criteria to ensure that correct operational, business outcomes and objectives are achieved.

Key Responsibilities:

• Assist in generation, delivery and improvements to scheduled and ad hoc reporting requirements related to the Corporate Card program and Expense Management System data. Timely distribution to the executive stakeholders and finance communities is required

• Process corporate card enrollments

• Cancel and suspend cards when required (e.g., terminations, fraudulent activity, policy violations, etc.)

• Keep track of all US and Canadian cardholders, closures, limits and related documentation

• Provide timely and effective resolution of exception employee reimbursements to ensure business travel is not impacted

• Impart training to users on a regular basis to all levels of the organization regarding the various card programs

• Assist with ongoing corporate card program user and system maintenance activities

• Proactively ensuring credit card statements are paid timely, ensuring delinquencies are minimized

• Provide detailed analysis and reconciliations of unresolved credit card account balances

• Timely reporting of credit card program issues to management

• Participate in special projects as needed

• Respond to annual or ad hoc card account reviews from Internal Audit, HR or Finance, providing required reports and receipts

• Assist employees with requests for:

  • credit limit adjustments

  • transaction disputes

  • replacement of lost or stolen cards

  • passwords reset

  • log in issues

  • transaction inquiries

  • statement generation

  • address changes

  • resolving credit card issues

Qualifications:

• Accounts Payable + 2-3 years of experience managing or administering a corporate card program

• Concur expense management system experience

• Post-secondary Business/Finance background or 5+ years of Accounting/Accounts Payable experience including:

  • Strong experience working with Excel (e.g., VLOOKUP function, pivot tables, charts/graphs, linking spreadsheets, etc.)

  • Intermediate proficiency with MS Word, PowerPoint

  • Knowledge of accounts payable processes, internal controls, and industry best practices associated with card payments and program administration

• Highly motivated self-starter able to support C-Level Executives in a high-energy and fast-paced environment

• Ability to discern and communicate with the highest level of tact and diplomacy, both verbally and in writing to members of the executive, senior leaders, banks and employees within all levels of the organization

• Handles matters proactively and expeditiously and follows-through on e-mail inquiries to successful completion

• Maintain strong interpersonal relationships with employees at all levels of the organization, develop and maintain effective business relationships with vendors and support providers

• Provides a high level of customer service to employees who utilize the Corporate T&E Card and P-Card programs

• Encourages and accepts constructive feedback and actions accordingly

• Demonstrates productive analytical thinking and strong financial reconciliation skillset

• Collaborates with team members across various functions of the business to achieve deliverables

• Demonstrates the ability to act independently, organize workload, set priorities, work well under deadline pressures, adapt to change, and manage confidential details and materials

• Takes initiative beyond the established scope of responsibilities

• Reinforces team objectives through independent work, collaboration and communication

Brookfield is committed to maintaining a Positive Work Environment that is safe and respectful; our shared success depends on it.  Accordingly, we do not tolerate workplace discrimination, violence or harassment.

Brookfield is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act. Should you require a Human Rights Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.