Analyst, Demand Planning & Project Management

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to know the Team

As an Analyst of Demand Planning & Project Management, you will be reporting into the Manager of Demand Planning & Project Management with hybrid working in Malaysia. This role, sitting in the commercial team, requires the candidate to develop a deep understanding of the Deliveries and Grab Fin business (GrabFood, GrabMart, Jaya Grocer, grab pay, insurance) and drive planning and implementation of growth strategies on Grab using different in house promotion, marketing and advertising levers.

The candidate will also partner closely with Grabbers across marketing, account management, product teams on package design & pricing; performance analysis & reporting; and overall program operations.

The Critical Tasks You Will Perform

• You will work with data to draw business insights and integrate them with product understanding to propose campaigns and/or non-campaign-based experiments/initiatives to grow demand.
• You will monitor week-on-week performance numbers, investigate trends or anomalies, and respond by developing tactical solutions to improve performance or troubleshooting with the product team as needed.
• You will drive projects or implement cross-department initiatives, ensuring smooth execution by closely tracking progress and following up with different teams.
• You will identify continuous operational improvements to scale the program.

Qualifications

What Skills You Will Need

• You have at least 2 years of experience in growth planning, online marketing, and planning demand generation strategic initiatives in any online industry. Work experience in and/or familiarity with Retail, F&B, or E-commerce.
• You have strong analytical skills to extract performance insights from large data sets to influence program design and iterations. Proficiency in advanced Excel/Google Sheets and SQL.
• You have strong communication and project management skills, including the ability to present insights, experiments, and campaign suggestions in a thoughtful manner.
• You have a strong sense of curiosity to learn tools and products and understand how different internal platforms come together to operationalize marketing programs.
• You have a preference for previous working experience in a fast-growing or tech company and balance detail with quick execution.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What we stand for at Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.