Analyst, Credit & Collections Management (BTC)

Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Possible.
You will work in bill-to-cash management and handle customer service finance operations including credit management (assessments, credit risk and limits, order hold/release), cash collections/accounts receivables activity. This includes strategies and prioritization, and management of disputes/deductions and trade claims/invoices processing as part of the trade funds management process. You will work closely with the Business Process Owner partner and cross-functionally with sales, finance, internal controls and other CS&L sub-functions.
How you will contribute
You will:

• Resolve complex queries that have been escalated for a portfolio of customers
• Coordinate and chair the governance meeting with senior stakeholders
• Go to customer premises to discuss and recover invalid debt with senior stakeholders in the customer's organizations
• Take ownership for deductions and work with sales and other stakeholders to reduce opportunities for customers to make deductions
• Collaborate with sales and other functions to manage debt collection and quickly resolve disputes . Provide guidance to the shared services team to ensure that collection of overdues are minimized along with invalid debt

What you will bring
A desire to drive your future and accelerate your career and the following experience and knowledge:

• Good numerical, analytical and logical reasoning skills
• Hands-on experience in Microsoft office applications
• High-level SAP competence
• Experience in a fast-moving consumer goods or consumer packaged goods company
• Experience in a customer-facing role
• Experience in order-to-cash environment
• Credit control experience
• Strong analytical and problem solving skills

Additional Job Description

• +3 years of experience
• Experience in credit line analysis, invoice follow-up, interpretation on financial statements for risk detection
• Customers and sales relationships
• Strong knowledge in Excel, Power Bi, SAP
• Intermediate-advanced English (B2)

No Relocation support available
Business Unit Summary
Our Latin America region is comprised of four Mondelez International business units: Brazil, México, Southern Cone (which includes Argentina, Uruguay and Paraguay) and WACAM (which includes 12 South American countries and the U.S. territory of Puerto Rico); and one stand-alone market: Venezuela. We have approximately 20,000 passionate employees who put in all their energy, hearts and souls to create, market and sell our global iconic brands and beloved local jewels such as Lacta, Field and Terrabusi among others. We are known for our resilience and good humor and live our purpose with passion and commitment.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type
Temporary (Fixed Term)
Credit & Collections Management (BTC)
Customer Service & Logistics