Analyst, Change & Operations

Choose a workplace that empowers your impact. 

Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and experience. A place where you can personalize your employee journey to be — and deliver — your best.  

We are a purpose-driven, dynamic and sustainable pension plan. An industry leading global investor with teams in Toronto to London, New York, Singapore, Sydney and other major cities across North America and Europe. We embody the values of our 600,000+ members, placing their best interests at the heart of everything we do.

Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.

Don’t just work anywhere — come build tomorrow together with us.

Know someone at OMERS or Oxford Properties? Great! If you're referred, have them submit your name through Workday first. Then, watch for a unique link in your email to apply.

What you will be doing:

In this role, you will be responsible for overseeing the daily OMERS Pensions Operations and ensuring that processes and procedures are followed to see through the efficient execution of software releases the Products & Technology teams may have. You will be responsible for Incident Management, Change Management, Environment Management and other duties as required.

The Change and Operations Analyst also plays a critical role in identifying and mitigating risks that may impact the success of the release, communicating with stakeholders to ensure that everyone is aware of release schedules and progress, and continuously improving the release process and tools. 

The ideal candidate for this role should have strong project management and communication skills, as well as a background in both operations engineering and release engineering.

To succeed in this role, you have:

• University Degree or equivalent experience

• Minimum 1-3 years of experience with Incident and Change Management methodologies

• Understanding of software methodologies (development, testing, deployment)

• DevOps tools knowledge (Gitlab, Kubernetes, Ansible, Terraform etc.)

• Observability tool familiarity (Datadog)

• Cloud computing knowledge

• Proven experience leading release activities and incidents to successful conclusion

• Experience with Audit Management

• Ability to generate meaningful metrics

• ITIL certification preferred 

• Personable skills

• Due to the nature of the work, this role will require hours of work outside usual business hours

We believe that time together in the office is important for OMERS and Oxford, the strength of our employees, and the work we do for our pension members. In delivering on our pension promise, keeping us connected to our work and each other, our flexible hybrid work guideline requires teams to come in to the office 1+ days per week. 

As one of Canada’s largest defined benefit pension plans, our people-first culture is at its best when our workforce reflects the communities where we live and work — and the members we proudly serve.

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.