Air Canada Senior Marketing Associate

Job Description
Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers.
As an Air Canada Sr. Marketing Associate within our Acquisitions team, you will be at the forefront of developing and implementing new customer acquisition strategies. You will collaborate with various stakeholders, analyze business results, and use your strategic insight to optimize our business results and customer experience. We value your ability to influence cross-functional teams, manage relationships, and promote process improvements. This role offers the opportunity to travel 10% of the time and to make a significant impact on our business growth and customer satisfaction.
Job responsibilities

• The candidate will work closely with the GM team and Partner to lead the planning and development of new account acquisitions strategies with the primary focus on optimizing Partner channels to deliver results.
• Responsibilities include developing the acquisitions roadmap including offer and channel strategies across Chase and Partner assets that optimize for business results, customer satisfaction and controls.
• The candidate will analyze business results and data for the purposes of validating strategy, insights and improving results and the customer experience.
• It will require strong collaboration across different cross functional teams such as Acquisitions Center of Excellence, Controls, and the Partner to deliver on business objectives.
• The candidate will work with Analytics and use dashboards to report on performance.

Required qualifications, capabilities, and skills

• 5+ years relevant work experience in growth strategies and customer experience
• Ability to influence cross-functional internal and external teams
• Strong mix of analytical, written and presentation skills
• Ability to influence cross-functional internal and external teams
• Superior relationship management and organizational skills
• Must be able to travel 10% of the time

Preferred qualifications, capabilities and skills

• Demonstrate strategic insight with the ability to identify business opportunities
• Communicate effectively and be able to influence decisions
• Be results-oriented with attention to detail and bias towards action
• Possesses strong time management and organizational skills
• Drives process improvements in program and marketing execution through operational efficiencies

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.