Volt AI is a forward-thinking startup revolutionizing physical security and safety through cutting-edge AI-driven solutions. We are seeking a Volt AI Validator to ensure the accuracy, reliability, and robustness of our AI systems. In this role, you will play a crucial part in validating AI models, refining data quality, and enhancing system performance to drive real-world impact.
The Volt AI Validator is responsible for monitoring, analyzing, and validating Volt AI system-generated incidents, taking appropriate action based on the available evidence. This role requires sharp analytical skills, quick decision-making, and a high level of professionalism when handling sensitive information with discretion and confidentiality.
Successful candidates will have strong communication and interpersonal skills, the ability to think critically under pressure, and a keen attention to detail. A natural curiosity and a strong work ethic are essential for excelling in this fast-paced environment.
Key Responsibilities
- Monitoring: Continuously track Volt AI system alerts in real time.
- Analysis: Assess security alerts to determine their validity and potential impact.
- Incident Response: Follow established protocols to respond to incidents promptly, escalating cases to customers' designated first responders and/or 911 dispatch centers when necessary.
- Communication: Clearly and effectively relay incident details to stakeholders, including technical teams, management, and external parties as required.
- Collaboration: Work closely with fellow Volt AI Validators, Engineering staff, and internal departments to maintain effective security operations. Contribute to process improvements, including refining SOC (Security Operations Center) playbooks and documentation.
Qualifications
- Experience in a Security Operations Center (SOC), call center, or customer support role is a plus.
- Strong analytical and problem-solving skills to assess security threats and determine appropriate actions.
- Excellent communication and interpersonal skills, with the ability to remain calm and professional under pressure.
- Ability to multitask and prioritize effectively in a fast-paced, dynamic environment.
- High attention to detail, strong organizational skills, and a proactive mindset.
- Availability to work in shifts, including nights, weekends, and holidays, as needed.
As part of our dynamic team, you'll collaborate closely with visionary founders, top-tier engineers from Silicon Valley, and industry experts. Together, we are pushing the boundaries of AI, Cloud, and Robotics to build intelligent, scalable, and high-performing security solutions.
If you are meticulous, analytical, and passionate about shaping the future of AI-powered security, we invite you to be part of our mission. This is your opportunity to contribute to groundbreaking technology and make a tangible difference in the world.
Top Skills
What We Do
Volt AI is real-time video intelligence designed for security teams who never want to miss an incident again.
Unlike other solutions that focus on individual camera analytics, Volt unifies your existing systems, allowing for visual tracking of people and objects across various locations on an intuitive 3D map.
Volt provides one-click access to critical information, streamlining the incident management process and transforming weeks of work into instant, actionable insights.
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