Machine Learning Engineering Manager

At airSlate, our journey began in Boston, USA, in 2008. What started as a single product with 3,000 customers has grown into an influential tech company with 900+  team members across six offices worldwide. In 2022, airSlate reached a total valuation of $1.25 billion and became a  'Unicorn 🦄'. But even as we scale, team members remain our most valuable asset. That's why we've built a company that excites people about their work.

We develop products that serve over 100 million users with no-code workflow automation, electronic signature, and document management solutions. The company's portfolio of award-winning products, signNow, pdfFiller, DocHub, WorkFlow, Instapage, and US Legal Forms, empower teams to transform how their organizations run digitally.

airSlate is seeking an Machine Learning Engineering Manager to contribute to the next chapter of our company's growth.

At airSlate, we’re focusing on high-impact AI initiatives across our core marketing engine and SaaS product lines — driving innovation in digital B2C marketing and customer-facing workplace automation. Our long-term strategy is to transform the Marketing Engine into a powerhouse of automation, using AI to reimagine not just isolated marketing tasks but the entire approach — shifting from incremental improvements to building an intelligent system that drives the future of SaaS marketing. You’ll be part of this transformation from the ground up, working closely with senior leadership — including the CEO — to shape company-wide strategy. This is a highly visible, strategic role where bold thinking is not just encouraged, but expected. You’ll have the space to explore ambitious ideas, experiment with cutting-edge technologies, and design solutions that challenge conventional thinking. We use AWS SageMaker to build and deploy traditional AI models, while also developing novel applications powered by large language models — tools that will help us automate smarter, communicate better, and unlock entirely new product capabilities.

We invite you to join us and be at the forefront of AI innovation!

What you'll be working on:

• Marketing Tech & AI/ML – applying AI/ML to marketing data (e.g., user lifetime value, campaign elasticity).
• Design, build, and optimize machine learning models for customer segmentation, personalization, predictive analytics, and ad targeting.
• Develop models to resolve data quality challenges, including gaps and inconsistencies.  
• Implement AI-driven automation for campaign optimization, A/B testing, and budget allocation.
• Analyze large-scale marketing data (customer interactions, ad impressions, click-through rates) to extract actionable insights.
• Collaborate with marketing teams to refine strategies based on ML-driven insights.
• ML & AI Expertise
• ML Pipelines – end-to-end ML workflow management.
• Model Development – classical ML (regression, classification, clustering) & deep learning (TensorFlow, PyTorch).
• Explainability – SHAP, LIME, feature importance analysis.
• MLOps – CI/CD for ML, model versioning, retraining, monitoring.
•  Software & Infrastructure
• Engineering Best Practices – clean, maintainable ML code.
• CI/CD & Deployment – Docker, Kubernetes, cloud ML services (AWS SageMaker).
• Scalability & Performance – optimizing ML workflows.
• API Integration – deploying ML models via APIs.
•  Decision-Making & Execution
• Trade-Off Analysis – balancing model complexity, business impact, and scalability.
• Technical Feasibility & Risks – assessing ML initiatives.
• Project Planning – structuring AI projects into clear milestones.

What we expect from you:

• Previous Technical Leadership experience – Own execution, guide engineers, and ensure scalable solutions.
• Decision-Making – Assess feasibility, balance trade-offs, and align technical direction.
• Work Structuring – Break down projects into clear milestones and deliverables.
• Mentorship – Elevate team skills through best practices and guidance.
• Process Optimization – Streamline workflows, improve collaboration, and enhance performance.




• Technical Areas:
• ML Techniques – Supervised, Unsupervised, Semi-Supervised, Reinforcement Learning.
• LLMs – OpenAI, Bard, Prompt Engineering, Fine-Tuning, Prompt Tuning.
• Programming – Python, ML libraries (TensorFlow, PyTorch).
• MLOps – Experience delivering ML models to production.

Nice to have:

• Hands-on experience with applications of AI for Digital Marketing purposes.
• Bachelor's degree or higher in Computer Science, Engineering, Mathematics, Statistics, or a related field. Advanced degree (e.g., Master's or Ph.D.) preferred.

If you're seeking a dynamic environment that encourages creativity, collaboration, and continuous improvement, you've come to the right place. Join us as we transform the way organizations operate and leave a positive impact on millions of users worldwide🚀.

What we offer:

— Compensation and incentives — At airSlate, everyone is an owner. Not only do we offer competitive salaries, we award stock options to all team members. You’ll have skin in the game.

— Igniting your career — airSlate is a place to grow your career. You will have stellar teammates who are collaborative and curious. Our senior leadership team is accessible to all team members, and open two-way communication is always encouraged.

— Investing in your wellness — We invest in your whole well-being.  In addition to comprehensive medical, dental, and vision offerings, airSlate offers 401K employer-matching, life & disability, and fitness and wellness reimbursements.  We encourage you to re-energize with fun team events and generous time off policies.

We are proud of: 

— airSlate Care for Ukraine — With a significant number of our team members in Ukraine, our foremost concern was ensuring their safety by providing both financial and logistical assistance to them and their families. What started as an immediate response has evolved into a cornerstone of the airSlate charity program. We match donations contributed by our team members, offer humanitarian aid to those affected by the conflict, distribute food packages to seniors, and support animal shelters. Our commitment remains steadfast in working towards restoring peace to Ukraine.

— airSlate Junior Club — Our sense of family extends beyond our team. All team members with children gain access to the airSlate Junior Club, featuring engaging events such as cooking classes, creative activities, and educational online games.

It is airSlate's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. airSlate's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. airSlate is pleased to provide such assistance and no applicant will be penalised as a result of such a request. Pursuant to relevant law, where applicable, airSlate will consider for employment qualified applicants with arrest and conviction records.

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