Agile product owner Senior

Job Description

Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.

What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one.

Are you ready to make your mark? Then you sound like a Worldpayer.

About the role

You will be a qualified and experienced Agile Product Owner and/or come from a background of managing customers in the FinTech industry. You will be passionate about change and will embrace the risk of failure in your path to success. You will operate within a team of enthusiastic industry experts on capabilities that deliver critical customer lifecycle outcomes such as billing, pricing, reconciliation and funding. You understand how consumer demand is driving the need for faster data and faster movement of money between consumers and businesses. You will be bold in driving change and have the confidence to deliver high quality enhancements on critical processes for some of the world’s most recognized brands. You will be passionate about learning the needs of different customer verticals ranging from retail and airlines through insurance to crypto and marketplaces.

About the team

The Product team delivers best in class pricing, billing and reconciliation experiences for our North America customers while simplifying and enhancing process for our internal operational teams. We manage a complex billing system with top-tier technology, adhering to high industry standards. You will join a successful SAFe aligned team of product owners, each supporting a dedicated scrum team.

What you will be doing 

As a Product Owner, you will be responsible for supporting the development of features from ideation through to implementation and roll out to ensure they meet our customer and operational needs for our Mainframe Billing application. You will need to:

• You will work closely with product management and business stakeholders to truly understand our product strategy, the wider industry context, Strategic Initiatives and problems and opportunities for our customers, internal teams and operational colleagues
• You will take ownership of refinement of these opportunities with your scrum team to create features and stories that deliver real value and meet the team’s Definition of Ready.
• You will clearly articulate the priority and desired outcome of items in the team backlog and ensure it is maintained at a high level of quality
• You and your team will provide regular demonstrations of your work to maintain a feedback loop with critical stakeholders
• You will own your changes from end to end – investigating and resolving issues, obtaining feedback, and constantly seeking improvement
• You and your team will support the operational teams during the billing cycles in any analysis or quick resolution of production issues and break fixes to ensure we meet the SLAs.

  What you bring

• You will be a passionate advocate of agile methodologies and have a clear understanding of your responsibilities as a Product Owner
• You will be comfortable managing financial risk, owning escalations and tenacious in issue resolution
• You will need at least 3+ years of experience working in a Billing application
• You will need a strong SQL and Store procedure skills to make analytical, data driven recommendations and solutions.
• Strong Knowledge on relational databases - DB2
• Experience working on Mainframe – added advantage
• You will function as effectively as part of a team as you do independently on your own projects
• You will have strong negotiation, consensus building, analytical and communication skills
• You will have existing knowledge, or be prepared to invest in your self-development to learn about the Financial Services and Fintech industries as well as FIS’ products and solutions
• You will have experience of delivering change for some of the world’s largest businesses and will understand the value they need from Worldpay as a service provider
• A bachelor’s in business or marketing or the equivalent experience.

Worldpay perks - what we’ll bring for you

We know it’s bigger than just your career. It’s your life, and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect.

• A competitive salary and benefits.
• Time to support charities and give back to your community.
• Parental leave policy.
• Global recognition platform.
• Virgin Pulse access.
• Global employee assistance program.

What makes a Worldpayer

At Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team.

• Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we’re always looking to create a bigger impact for our colleagues and customers.
• Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up.
• Determined. Inclusive. Open. Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives.

Does this sound like you? Then you sound like a Worldpayer.

Apply now to write the next chapter in your career. We can’t wait to hear from you.

To find out more about working with us, find us on LinkedIn.

Privacy Statement

Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.

EEOC Statement

Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here.

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.