CURRENT ROOT EMPLOYEES - Please apply using the career page in Workday. This career site is for external applicants only.
The Opportunity
As Root continues to expand their footprint in the Independent Agent space, Root is looking for an Agency Relationship Manager to help fortify the success of our fast-paced agency channel. This role will be working closely with the business development team and other key internal stakeholders to advance our agent growth strategy and enhance our agent experience. Additionally, it will work closely with our agency partners to support them as they rapidly grow their book of business with Root.
Root is a “work where it works best” company. This means we will support you working in whatever location that works best for you across the US."
Salary Range: $75,000 - $89,000 (Bonus and LTI Eligible)
How You Will Make an Impact
- Onboard, manage and grow agency business
- Manage the profitability of agency accounts to drive sustainable growth
- Partner with the business to executive strategic key results to maximize agency revenue
- Conduct monthly/quarterly business reviews as needed with agency partners that drive new writings, premium and profit goals
- Drive agent engagement through continued agent education and experience enhancements
- Provide in-depth knowledge of Root’s underwriting and business appetite to agency partners
- Collaborate with internal and external business partners to drive product adoption and improvements
- Serve as the subject matter expert to the agent support team by providing process improvements and updated training materials
- Gather, classify, and analyze agent feedback for continuous improvements
- Participate in the development, maintenance, and consistent application of standard processes across agency management
- Provide input for continuous development of department guidelines and best practices
- Leverage analytical business functions, including engineering, analytics, and product teams, to identify trends and opportunities to achieve favorable results
- Use independent discretion and judgment to consistently review business areas of opportunity
- Recommend viable solutions and alternatives to identified opportunities
- Perform other duties as assigned.
What You Will Need to Succeed
- 3+ years of relevant experience within a carrier or an agency
- Thorough knowledge of insurance and the types of product offerings Root provides
- Proven success in building relationships with business partners
- Ability to build collaborative working relationships
- Communicate and collaborate effectively in a matrixed environment
- High sense of professionalism while remaining empathetic
- Great attention to detail
- Self-starter and ability to work independently and effectively prioritize work
- Effective written and oral communication skills
- Problem solver with a drive to “win”
- Ability to travel up to 30%
Don’t meet every single requirement?
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Root, Inc., we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway!
Join us
At Root, we judge people based on the merit of their work, not who they are. If you are passionate about what this role entails and solving real problems, we encourage you to apply. We want to learn about you and what you can add to our team.
Who we are
We’re harnessing the power of technology to revolutionize insurance. Using machine learning and mobile telematic platforms, we’ve built one of the most innovative FinTech companies in the world. And we’re just getting started.
What draws people to Root
Our success is in large part due to our unwavering standards in hiring. We recognize that our products are only as good as the people building and promoting them. We want individuals who find solutions by going through the cycle of ideation to implementation with curiosity, rigor, and an analytical lens. Ask anyone who works here and you’ll hear similar reasons for why they joined:
Autonomy—for assertive self-starters, the opportunities to contribute are limitless.
Impact—by challenging the way it’s always been done, we solve problems that have a big impact on our business.
Collaboration—we encourage rich discussion and civil debate at every turn.
People—we are inspired by the collection of crazy-smart people around us.
What We Do
At Root, we’re doing things differently. We’re reimagining the services people need so that they serve them better. And we’re doing it by using data, technology, and rapid innovation to create products and experiences that are fair, easy, personal, and affordable.
We’ve partnered with Carvana in a partnership that brings an industry-leading, seamless insurance process to the online car buying experience.
The launch of Carvana Insurance Built with Root delivers an elevated customer experience made possible through a deep integration that pre-fills key customer information so that a customer can skip data entry and jump directly to evaluating quotes and customizing coverage. This fully embedded product experience—from quote to payment—happens entirely within the Carvana checkout process. Teams from both Carvana and Root have worked for months to build this bold technology platform. An early iteration involved 24 screens in the customer experience flow—that experience is now just three straightforward steps.
Why Work With Us
Our success is because of the hard work, ingenuity, and exceptional performance of our team. People come to Root because they know they can make an impact in their role, the company, and the industry. We’re passionate and curious self-starters, building a top-notch customer experience. Sound like something you’d like to be a part of?
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