Agency Assistant

Posted 16 Hours Ago
Be an Early Applicant
Agency, IA
Junior
Insurance
The Role
The Agency Assistant at Allstate will greet clients, manage incoming calls, sort mail, control office supply inventory, file documentation confidentially, and assist with expense reporting as needed. The role focuses on providing strong customer service and organizational support within an office environment.
Summary Generated by Built In

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.

Benefits to joining Allstate

• Complete Group Benefits Program customizable to your needs

• Working within the community and giving back!

• Opportunity for career development and growth.

• We work a 37.5 hour work week.

Our team is growing and we are actively looking to hire an Agency Assistant.

Role Designation: Office-Based

Accountabilities

• Greet walk in clients as well as answer and direct incoming calls

• Distribute, action, and sort incoming mail

• Order and manage inventory of office supplies as required

• File all documentation accordingly while exercising a high level of confidentiality

• Provide support with expense reporting as required

• Other tasks as required.

Qualifications and Education

• 1 to 3 years’ experience working in an office in an administrative or customer service capacity

• Proficient in Microsoft Office (Outlook, Word Excel, etc.)

• Strong multi-tasking skills

• Excellent customer service skills

• Strong organization skills

• Ability to exhibit sound judgement and discretion

• Proficient with standard software applications.

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation please let us know and we will work with you to meet your needs.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.  

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. 

Good Hands. Greater Together.®

Top Skills

MS Office
The Company
HQ: Northbrook, IL
57,671 Employees
Hybrid Workplace
Year Founded: 1931

What We Do

At Allstate, we're advocates for peace of mind and a good life. And that comes through in everything we do.

From building diverse and innovative teams that truly understand our customers' needs, to challenging each other to develop our careers in a meaningful way, and finally to the incredible results we're able to achieve together.

See how we’re creating a better future through innovation, advocacy, and empowering people and communities

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