Advertising Operations Manager (CM360)

Company Description

Harnessing the power of the modern media landscape to drive one-to-one consumer engagement at scale, Publicis Media creates value for clients through global media agency brands and scaled capabilities across investment, strategy, insights and analytics, data and technology, commerce, performance marketing and content.

Job Description

Advertising Operations Manager

Job Purpose:

· The functions of this role include working as a liaison that connects Publicis Groupe clients (across the Agency brands) with the Paid Media specialists.

· The role can include client interaction and being the key operational point of contact for clients.

· There are finance related tasks as part of this role which include the submitting monthly billings if needed.

Key Responsibilities:

· Effective resource management (capacity tracking and resource skills) and trafficking of the SEO and Paid Media departments.

· Work with client leads/agency strategists and manage the respective agency clients.

· Manage and maintain capacity of SEO strategist. Manage their capacity, timesheet input and deadlines for work deliverables.

· Creating scope of work documents for SEO with website audits and costing for these type projects

· Anticipate potential capacity challenges on jobs and deadlines in a timeous manner and be proactive in facilitating smooth workflow and alternate solutions, when necessary.

· Work closely with client leads/strategists.

· Improve the operational systems, processes, and practices of the agency.

· Manage digital campaigns (display, video, social, native, and programmatic) launches with Paid Media team.

· Confirm briefs are completed properly and all relevant information is provided by the Agency (media schedule, content plan, and signed IO)

· Brief Campaign Managers and ensuring work is executed in accordance with the media briefs and needed feedback on the media briefs is given.

· Setting up weekly status sessions with the various agencies to track campaign performance – spend versus campaign budget.

· Monitor performance and ensure Campaign Managers are aware of any issues on their campaigns.

· Attend weekly internal and client status sessions.

· Work closely with client leads/strategists to facilitate work needed.

· Building and Trafficking campaigns on Campaign Manager 360

Knowledge/Skills:

· Experience developing systems and workflows to support a growing organisation.

· Thrives in a fast-paced, collaborative, and entrepreneurial environment.

· A good knowledge of the terminology and technical aspects related to digital.

· Advantage if you are familiar with the following platforms:

o CHASE

o JIRA

o Integral Ad Science (IAS)

o Google Campaign Manager 360

Additional Information

Should you not hear from us within 2 weeks, please consider your application unsuccessful.