Scientific Games:
Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward.
Position Summary
MAJOR RESPONSIBILITIES
- Design forms, workflow processes, flows, web services, plugins, canvas apps, model driven apps and other components needed to meet the business requirements obtained from users.
- Building custom applications, modifications, integrations, data conversion routines, workflows, and custom reports for D365.
- Executing ongoing maintenance of developed systems.
- Demonstrable ability to leverage standard D365 features and ability to identify conditions when D365 should be customized.
- Practical experience in translating business requirements into well-architected solutions that best leverage the D365 CE platform capabilities.
- Document, develop and test working solutions, integrations, and data migration elements of D365 applications.
- Must have experience of Customer service module.
- Ownership of timely deliverables.
REQUIRED EDUCATION / EXPERIENCE:
- Bachelor’s degree within a technical related field (i.e., Computer Science, Information Management Mathematics, Economics, or Statistics). Master’s degree would be preferred.
- Minimum 6+ years of experience in development and maintenance of Dynamics 365 modules.
- Strong knowledge of Object-Oriented Programming languages like C#
- Knowledge of Visual Studio or any other IDE
- Good knowledge of SQL and Relational Database management systems
- Solid and in-depth knowledge of CRM processes gained within complex projects.
- Ability to take business requirements.
- Skills on the Microsoft Dynamics 365 CRM platform
- Skills on CRM processes in Manufacturing and / or Banking and/or Retail industries
- Skills in at least two modules of the CRM suite (Sales, Customer Service, Field Service, Marketing) .
- Knowledge of the Dataverse
- Experience in Software Delivery
- Experience in Power Platform native components
- Own timely delivery, ensure quality.
Good to have:
- Microsoft certification on one or more Microsoft Dynamics 365 modules , preferably on Customer service module.
- Knowledge of Cloud Azure platform
Physical Requirements: Office Environment
Qualifications
SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.
What We Do
As a global leader in the gaming and lottery industries, Scientific Games' mission is to empower our customers by creating the world's best gaming and lottery experiences. Our casino, interactive and instant lottery games are designed to reach players wherever they are, whenever they want to play, and in any channel they choose: retail, casino or digital.
For more than 85 years through our acquired companies, Scientific Games has delivered what customers and players value most: trusted security, creative content, operating efficiencies and innovative technology. Today, we offer customers a fully integrated portfolio of technology platforms, robust systems, engaging content and unrivaled professional services.
Headquartered in Las Vegas, Nevada with nearly 10,000 employees worldwide, we serve our customers from development, manufacturing, printing and commercial facilities on six continents.
At Scientific Games, we establish long-term, collaborative relationships with our customers as trusted partners. Such partnerships allow us to build dedicated teams, fortify our knowledge base, and collaborate with our customers to improve our product and service offerings for the benefit of the industry. Our global customer base includes:
- Commercial and Tribal Land-Based Casinos
- Video Lottery Terminal (VLT) Operators
- U.S. and International Lotteries (Government Sponsored and Private)
- Central Determination Gaming Jurisdictions
- Licensed Betting Operators
- Licensed Online Casino Operators
- Social Sites Offering Online Free-To-Play Casino Games