Advanced Inside Sales Representative

Job Posting

Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right.

Who We Are: Wolters Kluwer: The world is a big place, find your place here.

What We Offer:  

The Advanced Inside Sales Representative role offers growth potential opportunities, professional development, an engaging team environment, and amazing benefits.

What You'll be Doing:

As the Advanced Inside Sales Representative for Wolters Kluwer CT Corporation, you are responsible for generating revenue and/or profit margin through telephone and e-mail contact in groups of small to large accounts.  Limited field activity may occur, but only on an infrequent basis.  Usually responsible for moderately complex accounts.  Maintains relationships and favorable contacts with current and potential accounts within a territory. Assesses customer needs using some degree of creativity and latitude as well as experience and judgment to provide solutions involving a variety of products.

Key Tasks:  

• Retain assigned corporate accounts and drive profitable sales growth in said accounts that meets or exceeds sales and retention goals
• Pursue change of agent (COA) for existing customers, sell and expand corporate on demand services, and help ensure representation retention
• Learn and stay informed on the complex and comprehensive service line while following a comprehensive sales process
• Update and manage sales pipeline information for an assigned list of accounts to help drive and grow business
• Manage time and resources effectively while representing Wolters Kluwer within the industry and territory and contributing to sales planning and forecasting activities

You're a Great Fit if You Have/Can:  

• Bachelor's degree from an accredited college/university
• 3+ years of inside business-to-business sales or account management experience; preferably selling complex professional services
• Strong self-motivation and time management skills
• A competitive nature
• Consultative sales experience
• Ability to respond to customer inquiries and improve/maintain relationships with high call volume activity
• Experience analyzing data and identifying ways to improve processes
• Experience working with a CRM such as Salesforce or similar preferred
• Possess a valid driver's license
• Must be able to sell into all clients within the territory without restrictions or challenges from enforceable non-compete agreements held by the employee and prior employers within 30 days of employment
• Are located within 50 miles of one of our above listed WK-CT offices and able to go into the office twice a week
• Experience selling complex solutions in the legal/compliance field

We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference

Additional Information: 

Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available at https://www.mywolterskluwerbenefits.com/index.html  

Diversity Matters: Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America’s Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America’s Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. 

For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, and LinkedIn

The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job.  They’re not intended to be an exhaustive list of all duties and responsibilities and requirements.