Adv. Eng. I, Infra Run

As one of the world’s leading asset managers, Invesco is dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world.

If you're looking for challenging work, smart colleagues, and a global employer with a social conscience, come explore your potential at Invesco. Make a difference every day!

Job Description

Key Responsibilities/Duties:

Perform the following Software Packaging and deployment activities as a part of the BAU:

• Technical Source Review

• Review Standard installation document and testing the source on Windows 10/11 VM’s & Servers and Apple MAC devices.

Windows OS:

• Create MSI/MSIX Package using Installshield Adminstudio

• Resolve ACE/ICE errors.

• Test the packages on the required OS platforms and pass it to QA.

• Upload the package to SCCM and moving the package to required Distribution Points.

• Create packages/applications in MECM to accommodate per-machine/per-user deployment.

• Enable the applications for self-serve via Software Center in Windows.

• Enable the production package for 32bit/64bit OS in SCCM 2016/MECM if required.

• Deploy Application and Packages using MECM.

• Coordinate with application clients, receive a sign-off and promote the packages to production environment.

• Share the deployment status report to the clients on demand.

• Manage (Create/Modify) Task Sequences for various teams based on the business requirement.

• Raise Software Packaging Requests on behalf of clients on-demand.

• Software Packages Maintenance – Installation failures troubleshooting in both Windows workstations/Servers and MAC

• Manage SCCM Client repairs/TSQ Updates/Software Center.

• Create KBs on demand/Document the troubleshooting steps and the resolution mechanism for critical issues.

• Good understanding on Application Vulnerability Remediation techniques involving software decommission and upgrades.

• Good understanding on ITIL process – Incident, Change and Problem Management

• Good understanding on Jira/Kanban best practices and awareness on Scrum methodologies.

• Request/Incident Management though ServiceNow.

• Customer centric approach while driving the BAU activities.

• Automate the redundant/monotonous tasks wherever applicable.

Good to have:

• Good understanding on the ServiceNow ticketing tool.

• Knowledge on Winget tool.

• Enabling the auto-updates of certain software titles via Winget.

MAC OS:

• Creating packages targeting MAC Laptops.

• Scoping the packages to the end user's machines via Jamf.

• Configuring packages and policies via Jamf.

• Enabling notifications to the apps regarding the updates/upgrades and EOL.

• Manage all the software titles through Jamf Self-serve.

Work Experience:

10-12 years of experience in creating packages, virtualize and distribute/deploy applications using the standard packaging and virtualizing tools.

Well versed with Agile methodologies for an effective management of BAU work and track the progress on the initiatives/projects.

Software Repackaging Tools:

Installshield/Adminstudio 2021/2022, Composer for MAC

Knowledge on any other cloud packaging tool is a plus.

Software Deployment Tools:

Distribution using MECM/Intune – Advanced concepts of SCCM (Cloud)

Jamf for MAC

Troubleshooting Tools:

Filemon, Regmon, Picture taker, Orca etc.

Knowledge on XenApp/XenDesktop is an added advantage.

OS Platforms:

Workstations : Windows 10 64 bit & Windows 11

Servers : Windows 2016 & 2019

Apple Devices : MAC OS BigSur/Catalina

Scripting Knowledge:

VB Script, WMI and PowerShell is a MUST

Python is an added advantage.

Required Education and Experience:

• Any bachelor’s degree and a candidate with the relevant work experience.

Additional Skills:

• Must have the ability to manage projects, establish priorities, meet deadlines, and concentrate on detailed information in a fast-paced and demanding work environment. 

• Ability to explain complex technical issues in a way that non-technical people may understand.

• Able to work in a global, multicultural environment.

• Structured, disciplined approach to work, with attention to detail

• Self-motivated. Capable of working with little or no supervision.

• Ability to react positively under pressure to meet tight deadlines.

• Able to work independently or as a team player.

• Enjoy challenging and thought-provoking work and have a strong desire to learn.

• Competent interpersonal skills: including ability to work productively and professionally with any level of business and technical resources.

• Ability to effectively interact and communicate with a variety of individuals at all technical levels is required.

Full Time / Part Time

Full time

Worker Type

Employee

Job Exempt (Yes / No)

NoWorkplace Model

At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least three days a week, with two days working outside an Invesco office. 

Why Invesco

In Invesco, we act with integrity and do meaningful work to create impact for our stakeholders. We believe our culture is stronger when we all feel we belong, and we respect each other’s identities, lives, health, and well-being. We come together to create better solutions for our clients, our business and each other by building on different voices and perspectives. We nurture and encourage each other to ensure our meaningful growth, both personally and professionally. 

We believe in diverse, inclusive, and supportive workplace where everyone feels equally valued, and this starts at the top with our senior leaders having diversity and inclusion goals. Our global focus on diversity and inclusion has grown exponentially and we encourage connection and community through our many employee-led Business Resource Groups (BRGs).  

What’s in it for you? 

As an organization we support personal needs, diverse backgrounds and provide internal networks, as well as opportunities to get involved in the community and in the world. 

Our benefit policy includes but not limited to: 

• Competitive Compensation 
• Flexible, Hybrid Work 
• 30 days’ Annual Leave + Public Holidays 
• Life Insurance 
• Retirement Planning 
• Group Personal Accident Insurance 
• Medical Insurance for Employee and Family 
• Annual Health Check-up 
• 26 weeks Maternity Leave 
• Paternal Leave 
• Adoption Leave 
• Near site Childcare Facility 
• Employee Assistance Program 
• Study Support 
• Employee Stock Purchase Plan 
• ESG Commitments and Goals 
• Business Resource Groups 
• Career Development Programs 
• Mentoring Programs 
• Invesco Cares 
• Dress for your Day 

In Invesco, we offer development opportunities that help you thrive as a lifelong learner in a constantly evolving business environment and ensure your constant growth. Our AI enabled learning platform delivers curated content based on your role and interest. We ensure our manager and leaders also have many opportunities to advance their skills and competencies that becomes pivotal in their continuous pursuit of performance excellence. 

To know more about us 

About Invesco: https://www.invesco.com/corporate/en/home.html 

About our Culture: https://www.invesco.com/corporate/en/about-us/our-culture.html 

About our D&I policy: https://www.invesco.com/corporate/en/our-commitments/diversity-and-inclusion.html 

About our CR program: https://www.invesco.com/corporate/en/our-commitments/corporate-responsibility.html 

Apply for the role @ Invesco Careers: https://careers.invesco.com/india/