Administration and Support Engineer

Posted 4 Days Ago
Be an Early Applicant
Riyadh
Senior level
Software
The Role
The Administration and Support Engineer provides administration and technical support for production systems, ensuring optimal performance and availability. Responsibilities include maintaining production systems, troubleshooting issues, collaborating with development teams, and adhering to service level agreements.
Summary Generated by Built In

Description

JOB PURPOSE:

• This role involves providing administration and technical support for production systems. The ideal candidate should have hands-on experience with Web technologies specially IIS and tomcat.

ROLE AND RESPONSIBILITIES

• Monitor and maintain all aspects of production systems to ensure optimal performance and availability.

• Carry on administrative and configuration tasks such as patching, log analysis, deployments, performance tuning

• Participate in DR drills and projects related to the domain

• Troubleshoot and resolve production issues in a timely and efficient manner.

• Collaborate with development teams to implement solutions and prevent future problems.

• Adhering to service level agreements (SLAs) and operational objectives.

Requirements
Qualifications and Education Requirements

·       Education: Bachelor's degree in computer science or related field.

Technical qualifications:

·       More than 5 years of experience in supporting and operating production environments using various Microsoft technologies.

·       Hands on experience with administration and configuration tasks of at least two of the following IIS, Apache Tomcat, Apache web server, SharePoint or relevant web technologies.

·       Hands on experience with .Net and Azure devops is a plus

·       Experience with troubleshooting tools and techniques.

·       Knowledge of infrastructure components and systems, including operating systems (Linux, Windows), networking, and security

·       Understanding of DevOps practices, CI/CD pipelines, and version control systems

·       Strong communication and problem-solving skills.

  • Ability to work in a fast-paced, dynamic environment.
  • Familiarity with ITIL framework and IT service management processes, particularly incident, problem, and change management


Preferred Skills

·       Excellent Communication Skills.

Top Skills

.Net
The Company
Noida, Uttar Pradesh
175 Employees
On-site Workplace
Year Founded: 2014

What We Do

A digital transformation company, driven to solve some of the most complex problems in the world today through technology. Our core service portfolio includes staff augmentation, software development and cloud services with over 300+ projects delivered to date. Established in 2014, with a continuously growing team of 250+ experts, operating across 3 regions with Americas, Middle East, and Southeast Asia, CodeNinja is one of the fastest growing technology companies recognized by Forbes Technology Council. With value addition being a core focus for the company, CodeNinja ranks as one of the top and best reviewed software development and services company. Now offering enterprise cloud solutions to some of the leading technology companies in the world, the company has secured funding of $1.6M and is poised to invest in redefining workplace dynamics through use of advanced AI. CodeNinja has earned the trust of more than 240 clients spread across 15 different countries and 9 different industries. The company is also one of the top-rated outsourcing services provider in Pakistan, forming dedicated technology teams for some of the world's leading organizations like Microsoft, Lifeforce (Tony Robbins) and OTL alongside unicorns such as 24Seven, ABHI, and Graana. In addition, to ensure quality and commitment to client data security, the company is now ISO 270001 certified. Services: · Offshore Engineering Teams · Custom Software Development · Dedicated Development Center · Application Modernizations · Cloud Services and Solutions · Modern Workplace Solutions · Digital Transformation Strategy · AI Consulting · AR/VR and Digital Twins · eCommerce Solutions Awards and Achievements: Top 1000 Companies Clutch Global 2023 Top Company in .Net Developers 2023 Clutch Global Fall 2023 Certifications & Partnerships: Adobe Commerce Cloud Solution Partner Microsoft Solution partner for business applications. Microsoft Solution Partner for Azure Data and AI.

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