The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day.
So, if you are talented, driven, creative, and eager to join a dynamic, globally-connected team, then we want to talk!
What we do:
Team Overview: Ad Policy Operations is a global team that exists to empower partners and advertisers by ensuring clear, consistent, and actionable ad content policies. Our goal is to make navigating policy simple and transparent, so that brands and agencies can confidently run campaigns that align with both platform requirements and their business objectives.
Role Overview: Ad Policy Operations Analysts are the day-to-day operators that mitigate risk globally and ensure compliance with TTD policies and best practices. A typical day is spent fielding commercial team inquiries, answering policy questions as a TTD policy subject matter expert, reviewing creatives for compliance with policy, engaging with Legal and Data Privacy teams for guidance, and executing essential processes to ensure clients remain in compliance.
What you'll do:
- Receive and triage inbound ad policy support tickets, providing best in class support to clients and commercial teams.
- Work cross functionally with colleagues from data support, legal, inventory partnerships, data partnerships, product, etc. to collaborate on policy issues.
- Maintain platform compliance by ensuring sensitive category ads adhere to content standards.
- Support cross-collaborative efforts for third party data management from a policy perspective.
- Develop strong working relationships with commercial teams and become a trusted advisor on global policy issues.
- Assist in the management of documentation on company intranet.
- Coordinate logistics for global policy training to drive awareness and understanding of various policies.
- 1st line response to commercial inquiries during normal business hours.
- Assist with weekly standup meetings.
- Support policy enforcement efforts using internal reporting and third-party scanning integrations.
Who you are:
- 3-5 years of relevant work experience, bachelor's degree (or equivalent professional experience preferred).
- Educational and/or professional background in Ad Tech, trust and safety, data privacy, government affairs, political science, customer support and related fields preferred.
- Ability to work well in complex, ambiguous situations and find the correct solution with minimal guidance.
- Some working experience with policy application and knowledge of the ad tech space and key policy issues affecting the open internet is a plus.
- Excellent written and verbal communication skills and high attention to detail.
- Technical: proficiency in Jira. Salesforce, Confluence, Excel, OneDrive, Microsoft Office or comparable tools. Basic SQL, familiarity with HTML, JavaScript, VAST/VPAID desired but not required.
- Language: in addition to English proficiency, language skills in a second language are a plus.
The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
As an Equal Opportunity Employer, The Trade Desk is committed to making our job application process accessible to everyone and to providing reasonable accommodations for applicants with disabilities. If you have a disability or medical condition and require an accommodation for any part of the application or hiring process, please contact us at [email protected]
You can also contact us using the same email address if you have a disability and need assistance to access our Company website.
When contacting us, please provide your contact information and specify the nature of your accessibility issue.
What We Do
The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. Our mission is to transform media for the benefit of humankind. Our media-buying platform helps brands deliver a more insightful and relevant ad experience for consumers — and sets a new standard for reach, accuracy, and transparency.
Why Work With Us
With up to 11 million queries per second and SLAs in the milliseconds, we’re tackling data and software
challenges at massive scale. While we’re growing fast, investing in our value based company culture remains one of our top priorities. If you’re talented, driven, and hungry to bring something entirely new and wildly ambitious, let's talk.
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