Roku is the #1 TV streaming platform in the US and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Role
The Ad Contract Solutions & Policy Associate will work close with sales, client services, media planning and the rest of the ad contract solutions & policy teams to support deal review, approval and operational processes. This is an excellent opportunity for a motivated individual to develop their analytical and problem-solving skills while gaining exposure to a dynamic, fast-paced environment. The role is located in the New York & Santa Monica office and will report into the Manager, Ad Contract Solutions & Policy based in Santa Monica, CA.
"For New York Only - The estimated annual salary for this position is between $50,000 and $72,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off."
What you'll be doing
- Develop collaborative relationships across departments creating cross-functional alignment through the deal review and approval process
- Review order details submitted for booking, including Salesforce opportunity fields, insertion order terms and other associated booking requirements
- Manage and monitor the Salesforce queue, reviewing and approving opportunities in a timely manner
- Ensure compliance with contract processes by gathering necessary documentation, approvals, signatures and escalating complex issues as needed
- Provide deal analysis support for all deals requiring escalation, including contract details, terms requested, deal revenue, etc.
- Work with cross functional teams (sales, client services, media planning) to resolve deal-related challenges and facilitate smooth execution
- Support management of enablement content for all deal related materials and communication on new or changing processes
- Assist in driving initiatives that improve productivity, streamline processes, and optimize deal operations across the contract cycle
- Maintain agreed upon SLAs for deal turnaround times
- Manage, assist and own additional projects as needed
We're excited if you have
- 1-3 years of professional experience; in a deal desk, contracts, sales operations role strongly preferred
- Proficiency in Microsoft Suite, particularly Excel and PowerPoint
- Proficiency in Salesforce, Ironclad, DocuSign or equitable CMS program
- Familiarity with OMS tools and the CTV landscape
- Familiarity with the CTV ad-buying ecosystem including programmatic
- Enthusiasm for working in a collaborative Ad Sales team environment
- A positive attitude when handling day-to-day tasks
- An eye for process and ability to identify areas where we can improve
- Strong problem-solving and multitasking abilities with willingness to help others
- Excellent verbal and written communication skills
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
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Top Skills
What We Do
Roku pioneered streaming to the TV. We connect users to the streaming content they love, enable content publishers to build and monetize large audiences, and provide advertisers with unique capabilities to engage consumers. Roku streaming players and Roku TV™ models are available around the world through direct retail sales and licensing arrangements with TV OEMs and service operators.
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