Accounts Receivable Specialist

At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission of getting therapy in the hands of everyone!

We are looking for a skilled Accounts Receivable Specialist who wants to bring their talents into a “for purpose” space. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us to achieve our mission of bringing quality mental healthcare to all.

*This is a remote position based on Eastern Time. Talkspace Headquarters is located in NYC*

What You’ll Do

As an Accounts Receivable Specialist, you’ll play a critical role in maintaining the financial health of our company.You will be responsible for various accounting and bookkeeping duties such as processing of business transactions including accounts receivable, helping with the monthly close of financials, reconciliation of bank statements and adhoc reporting. The person will create value for the business by ensuring that the Company’s daily accounting functions run accurately and effectively.

• Manage accounts receivable process, including generating and sending invoices to our enterprise clients
• Work with business development team to ensure all new or modified contract terms for enterprise clients have been communicated and are accurately reflected in billing system
• Research and resolve payment discrepancies and monitor customer account details for non-payments, delayed payments and other account irregularities
• Follow up on, collect and appropriately allocate payments to our enterprise customer balances
• Generate and review AR aging 
• Analyze transactions, events, and circumstances that caused changes in the company’s assets and liabilities.
• Prepare general journal entries and provide a complete record of each transaction or other event that transpired in a given accounting period
• Prepare adjusting entries necessary to achieve proper matching of revenues and expenses when determining net income for the current period
• Prepare monthly account reconciliations and maintain supporting schedules and work papers
• Assist auditors in performing quarterly and annual audits by providing audit schedules that tie with the ledger accounts
• Interact directly with external auditors to provide answers and clarifications to any audit questions pertaining to a specific account
• Address adhoc requests as needed

About You 

• 2+ years of experience in accounting, bookkeeping, or accounts receivable role
• Experience in Netsuite with following specialization: Customers updated, Monthly Invoicing, Cash Applications, necessary Journal Entries and Month End Reconciliations
• Experience with Looker or Tableau required
• Strong Excel / SQL skills
• Healthcare experience a plus
• BA/BS degree in Accounting, Finance, Business or other quantitative focus preferred
• Ability to work well in high pressure situations in order to meet deadlines.
• High degree of accuracy, attention to detail

Benefits 

• Comprehensive Medical, Dental and Vision plans coverage since day one
• Pre-tax benefits: HSA/ FSA
• 401k Retirement Savings Program with matching up to 4%
• Voluntary benefits including disability, basic life or pet insurance, etc.
• Monthly Wellness Stipend to promote mental and physical self-care
• Flexible PTO and Remote First Environment
• Regular team events, including Wellness Workshops and Team Building Events
• Free access to Talkspace products for you and one household member, as well as access to a friends and family discount! 

Compensation

At Talkspace, we believe that pay transparency during the interview process is a critical part of diversity, equity, and inclusion. Our salary bands are based on internal and external compensation benchmarks, which we regularly evaluate to ensure we pay competitively.

The base salary range for this role is between $65,000 and $70,000. Within the salary bands, leveling corresponds to each candidate’s relevant experience, skills as assessed during the interview process, education, and applicable certifications. 

Why Talkspace? 

Talkspace is the world’s leading online therapy company, serving over 2 million users looking to begin their wellness journey through tele-health. According to the World Health Organization, close to 1 billion people worldwide live with a mental disorder, and on average more than 75% with mental, neurological, and substance use disorders receive no treatment for their condition at all. Additionally, one-third of the world’s population – 2 billion people – live in countries that spend less than 1% of their health budgets on mental health. Therapy is an universal need and it's our mission here to change the world by cultivating an intentional space for people to feel supported through quality care that is simple and accessible.

Combining our passion for innovation along with our desire to help others overcome the stigma behind “getting help,” we are transforming the way patients find the right care provider, making an otherwise impossible feat easily conquerable. Our network of licensed, accredited, and board-certified clinicians are increasing access to mental health for our members through a myriad of high quality therapy services: anytime and for a fraction of the price. Dedicated to our mission, we are looking for candidates that want to bring their talents into a diverse  “for purpose” space. If you’re equally as passionate about making quality mental healthcare accessible to all then Talkspace is the right place for you!

EQUAL OPPORTUNITY EMPLOYER

Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We encourage you to apply, even if you don’t meet every qualification, if you believe you could make a great addition to this team. Come as you are and learn about the exciting opportunities on our team.

Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

How do we define Diversity, Equity, Inclusion, and Belonging at Talkspace? 

Diversity

Diversity encompasses the unique attributes of our employees as individuals. We value and embrace the richness arising from their varied backgrounds, perspectives, and experiences, which include, but are not limited to, age, ability, ethnicity, gender, race, and cultural background.

Equity

Equity refers to a fair and impartial workplace, aiming to ensure equal growth and advancement opportunities for all employees. This involves amplifying underrepresented voices, addressing unconscious biases, and providing inclusive, culturally competent mental health care.

Inclusion

Inclusion signifies the practice of granting equal access to opportunities and resources for all employees, particularly those who might otherwise be excluded or marginalized. It ensures that everyone feels a sense of belonging, value, support, and respect as an individual.

Belonging

Belonging reflects the affinity and positive relationships that develop among employees from diverse backgrounds when businesses actively promote diversity, equity, and inclusion in the workplace.