Accounts Receivable Lead

Accounts Receivable Lead
Compensation: $65,000 - $75,000 per year

Raymond Storage Concepts is a leading provider of customized material handling solutions, dedicated to warehouse and fleet optimization. Covering Ohio, Kentucky, Southeast Indiana and West Virginia, Raymond Storage Concepts is an authorized sales and service center for Raymond Corporation, a global leader in materials handling technology, expertise and support. Headquartered in Cincinnati, we service our clients through a network of regional locations, including Columbus and Louisville. For additional information on Raymond Storage Concepts, please visit www.raymondsci.com.
Position Overview
With the guidance of the Accounting Manager, the Accounts Receivable Lead provides general oversight of the day-to-day activity of the Accounts Receivable function. This position is responsible for ensuring the prompt payment/collection of invoices we have billed to our customers while establishing professional working relationships to maintain a positive customer experience.
Key Responsibilities (including, but not limited to):
 

• Evaluate and decide upon credit worthiness of new and existing customers through analyzing credit applications.
• Determine when a customer account should be put on a hold or turned over to outside collections.
• Communicate credit risks or bad debt information to manager upon discovery.
• Reduce outstanding/past due invoices by contacting customers to resolve disputes and payment issues.
• Work with internal departments to maintain credit on individual accounts and accelerate collection process. Enlist the efforts of sales and senior management when necessary.
• Process and post customer payments in appropriate systems.
• Reconcile A/R for proper cash application.
• Ensure unapplied credits are identified on a timely basis and cleared against outstanding receivable balances as deemed appropriate by customer.
• Record information about financial status of customer and status of collection efforts.
• Handle customer escalations from A/R associates as needed.
• Act as the primary contact regarding billing questions from internal departments and associates.
• Sort and file correspondence as appropriate.
• Work to continuously improve Billtrust portal (invoice presentment system) and implement any changes.
• On a monthly basis, run and send applicable A/R reports to Raymond Dealers and Raymond Corporate.
• Request certificates of insurance (COI’s) from insurance agent and provide to customers as requested, and provide updated COI’s in conjunction with annual insurance renewal.
• Obtain and file sales tax exemption certificates from customers. Utilize database to track & obtain updated COI’s as needed.
• Coordinate with auditors as requested by Controller.
• Provide A/R training and guidance to associates.
• Consistently embrace and apply Purpose 27 behaviors.

Qualifications
 

• High school diploma or equivalent required.
• 5-10 years in business-to-business collections and/or accounts receivable required.
• Strong grasp of Microsoft Office software, primarily Outlook, Excel, and Word.
• Strong 10-key and keyboarding skills.
• Experience with customer and bill presentment portals.
• GL and bankruptcy knowledge is preferred.
• Credit management certification is a plus.
• Positive attitude towards customer service with good written and verbal communication skills.
• Excellent organizational and time management skills, with attention to detail.
• Ability to prioritize and manage multiple tasks.
• Passionate about continuous improvement and process optimization.

Benefits

• Competitive benefit package including medical, dental, vision, life & disability
• Company Paid Short-term disability insurance
• 401k retirement plan with company match
• Employee Discount Program
• Volunteer Time Off
• Paid Time Off
• Referral Bonus
• Fun, competitive & team-oriented company culture

How To Apply 
Please view our available career opportunities and apply via the careers tab at www.raymondsci.com. Resumes may also be submitted to [email protected].