Account Supervisor - Brand

Account Supervisor 

Position: Full-Time

Location: Plano, Texas

Role Type: Hybrid

OVERVIEW 

Movement Strategy is looking for an Account Supervisor to support our Account Director and Account Supervisor. You will report to the Account Director and work closely with members across departments. The Account Supervisor will play a key supporting role as part of one of our largest agency teams in managing the relationship between Movement and the client. This person will serve as an additional point of contact for the Account Team and help manage day-to-day communications, provide additional counsel on business needs, and ensure flawless social execution. 

While most of our roles remain fully remote, this position supports key client work so it will require a hybrid schedule based out of Plano, TX. This position will split their time between remote work and in-office collaboration to meet the needs of the project and client.

The ideal candidate will have a passion for entertainment and social media, strong communication skills, and a knack for building robust relationships. Success in this role will be fueled by effective organization and an ability to collaborate across cross-functional departments. As an Account Supervisor, you will play a crucial role in liaising between clients and our creative teams, ensuring projects are delivered on time and exceed client expectations.

A BIT ABOUT US

Movement Strategy believes that social media is the most important marketing channel. At Movement, we lead the best brand social channels (like Netflix, Amazon, WarnerMedia, Intuit, and more) to make award-winning social-centric work that breaks through the cultural zeitgeist and drives unparalleled brand growth. Our vision is to create a future where brands add real value to every community they touch - and our employees get to be a part of creating that future. We have remote hubs in New York, Denver, and LA, and we span across the United States. ​​Our team of high-performers thrives on collaboration and innovation, fostering an environment where diverse perspectives are valued, and creativity is encouraged at every turn. We prioritize professional growth and development, offering continuous learning opportunities and a supportive atmosphere that empowers our teams to push boundaries and deliver exceptional results.

KEY FOCUS AREAS 

• Client Relationship Management (40%): 
• Accountability for Client Health: Assumes day-to-day responsibility for managing client contact and upholding best-in-class service for QSR clients.
• Building Strong, Long-Lasting Relationships: Maintains proactive, ongoing communication to ensure alignment on goals, objectives, and expectations, fostering trust and loyalty in client partnerships.
• Social-Centric Strategy Recommendations: Participates actively in crafting recommendations to meet client objectives through effective social media campaigns, drawing on knowledge of QSR industry trends to enhance strategic input.

• Campaign Strategy and Planning (40%): 
• Collaboration with Strategy Teams: Works closely with strategy teams to support QSR-specific social media strategies that align with client goals, providing valuable market insights to enhance campaign effectiveness.
• Creative & Content Evaluation: Contributes to the strategic assessment of creative ideas, content formats, and paid media initiatives, ensuring alignment with QSR audience expectations and engagement standards.
• Insights-Driven Campaign Development: Brings current industry trends and competitive analysis into the planning process, ensuring QSR campaigns are both innovative and relevant.
• Contribution to Scopes & Reviews: Assists in the creation of scopes of work, quarterly reviews, and other deliverables, supporting the development of comprehensive campaign strategies.

• Project Coordination & Management (20%): 
• Support for Department Vision: Collaborates with the Account Director to uphold and implement the department vision, promoting teamwork and creativity across all projects.
• Cross-Functional Collaboration: Partners with internal teams, including creative, production, and media, to bring social-first creative content to life, ensuring cohesive execution that meets QSR standards.
• Leadership in Reporting & Documentation: Manages conference reports, meeting agendas, and task assignments, coordinating project details and keeping workflows on schedule.
• Time Management & Quality Control: Ensures all client deliverables meet agency standards and are delivered on time, supporting the project’s overall quality and alignment with QSR brand goals.

QUALIFICATIONS 

• 3-5 years of experience in social media, digital marketing, or advertising.
• Bachelor's degree in Marketing, Communications, Business, or related field.
• Proven track record in QSR account management, with experience overseeing high-engagement, quick-turn social campaigns for brands like Taco Bell or Wendy’s.
• Skilled in client relationship management within QSR, delivering best-in-class service to align social strategies with business objectives.
• Strong understanding of advertising and marketing principles with proficiency in using consumer insights and market trends to inform campaign recommendations.
• Excellent written and verbal communication skills with confidence in giving feedback, leading meetings, and presenting recommendations.
• Experienced in developing social-first, culturally relevant content for QSR brands that drives engagement and supports campaign objectives.
• Ability to multitask and manage multiple projects simultaneously with strong analytical and strategic planning skills.
• Demonstrates sound judgment, initiative, and creative problem-solving in client-facing roles within an advertising agency.
• Must have 2+ years of experience working in a multi agency IAT structure and a track record of strong client relationships and client management and leadership.

IDEAL QUALITIES                                                                         

• You’re proactive and naturally curious about the digital and social space, constantly looking for opportunities to improve the work and business 
• You are passionate about the work you do and treat your client’s business as if it were your own                       
• You make others’ jobs easier (no matter who they are or what they do) and are someone that others can rely on
• You create a positive and open environment when around others
• Your attention to detail is unmatched
• You know how to work at the speed of social
• You lead with positivity and empathy 
• You have a diverse and inclusive perspective
• You make an impact on the work, company and culture
• You enjoy the journey through passion, camaraderie, and balance
• You’re a people person - you’re a natural connector and your friends affectionately refer to you as a social butterfly

Benefits & Perks

Movement Strategy’s approach to the future of work: We embrace a remote culture and empower our employees to work wherever they feel most productive. To facilitate in-person collaboration, we have a partnership with WeWork which allows our employees to have a membership to any location nationwide. We recruit in our three main states of California, Colorado, and New York. We are open to recruiting candidates in these states: New Jersey, Connecticut, Pennsylvania, North Carolina, Georgia, Florida, Texas, Arizona, Ohio, and Kansas. 

As a leader in social advertising, we rely on the creativity of our people to deliver the best work for our clients. In return, we invest in our employees by offering them a diverse suite of benefits from best-in-class carriers, with enough choice and flexibility to keep our team and their families healthy and happy today and tomorrow.

• 100% employee contribution for health (base plan), vision, and dental
• 401K Retirement Plan with Company Match
• Short and Long Term Disability
• Life Insurance & AD&D
• Paid Parental Leave
• Fully-Remote Agency
• Unlimited Paid Time Off
• Take-As-You-Need Paid Time Off
• Take-As-You-Need Paid Mental Health Days
• 10 days minimum required off per year
• (11) Company Paid Holidays
• (3) Summer Fridays- Fully Off
• Week-Long Winter Agency Closure
• Support for continued education
• New Business Referral Bonus
• Health and Wellness Program
• WeWork Membership 
• Positive Impact and Diversity, Equity, and Inclusion (DEI) Committees 
• Employee Resource Groups

SALARY & COMPENSATION

In compliance with local and state law, we are disclosing the compensation for roles that will be performed in New York City, Colorado, and California. The range listed is just one component of Movement Strategy’s total compensation package for employees.  Individual compensation varies based on location, business needs, level of responsibility, experience, and qualifications. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. 

A successful applicant’s actual base salary may vary based upon, but not limited to, skill sets, years of relevant experience, qualifications, and certifications or other professional licenses held. Movement Strategy prides itself on providing competitive salaries and actively works to ensure there is pay equity across the company. 

Pay Range:  $80k-90k salary per year

Movement Strategy is an Equal Opportunity Employer

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they check every single box. Movement Strategy is dedicated to building a diverse and inclusive workplace and strongly encourages those from historically and systemically marginalized communities to apply. 

We believe that what we put out into the world matters. And since we were founded on the principles of paving our own path, we take bold steps toward what we believe is the right direction. This means addressing the big stuff: the systems of inequality that impact some of us far more than others. As culture creators, we firmly believe we have a responsibility to our colleagues, clients, communities, and the industry to live up to the Movement’s name. We confront inequities head-on as they come, knowing that this work is never done and that we must keep the momentum.