Account Representative

sennder is Europe’s leading digital freight forwarder. In a traditional industry, we are moving fast to digitize and automate all road logistics processes. Get to know us better by reviewing our "About Us" presentation.

We are a growing team looking for a Account Representative in the Customer department to help us on our journey to revolutionize road freight logistics. The role is located in our Barcelona office.

WHAT YOU WILL DO …

As an Account Representative, you’ll manage a group of small- to mid-size accounts to build strong, long-term relationships with account leadership. You’ll be empowered to manage and grow existing accounts by bringing forth new services, and expanding on existing services offered, with a focus on increasing efficiency, adding value, maximizing profitability through the account’s supply chain.

At sennder, we believe that in-person collaboration is key to driving innovation and achieving success. In this role, you will work on-site with your peers five days a week, fostering creativity and producing impactful results through face-to-face interactions. Experience the full benefits of teamwork and immediate collaboration in a vibrant and engaging workplace.

In this role you will:

• Maintaining and growing the existing customer portfolio
• Consistently executing daily business (receiving orders, data entry, informing customer about shipment status etc.)
• Establishing relationships with day-to-day contacts
• Selling and negotiating at a transactional level
• Identifying new opportunities with current customers outside the existing scope
• Establishing and pro-actively maintaining relationships with management level contacts both inside and out of your organization
• Gathering, analyzing, and preparing relevant information for business reviews and being an active participant
• Following up the status of your customers' transport operations

WHAT WE ARE LOOKING FOR …

• Bachelor’s degree preferred
• 2  years of experience in a account management or commercial role preferably within the logistics
• Excellent English and Spanish verbal & written communication skills
• Additional European languages are an asset
• Strong presentation skills
• Ability to build strong customer relationships
• Ability to work in a team environment, while also delivering independent results
• Strong ability to persuade, motivate, and influence others

WHAT YOU CAN EXPECT…

At sennder, we want to maximize the individual potential of all employees and reinforce an inclusive culture and environment of continuous learning that empowers people to succeed as a team. In addition to humility, we value commitment, team spirit and respect to build fruitful collaboration across teams. Learn more about who we are on our career site.

• Fast growth scale-up with an international team of 1000+ people, 74+ nationalities spread across 11 European offices. With English as our common language, we are able to work together.
• Learning and development on the job and with the support of a bi-annual review process, learning allowance, high potential programs, sennder onboarding academy, and internal trainings.
• Various opportunities to connect with colleagues through regular team events and company get-togethers such as our highly anticipated sennder Summer Camp.
• Prioritize employee engagement and mental well-being by fostering a supportive environment through the Likeminded platform and conducting regular employee satisfaction surveys.
• Hybrid work model where you seamlessly merge virtual productivity and in-office collaboration with your colleagues.
• Commuter allowance to assist employees with their daily travel expenses and a one-time home office benefit to ensure that you're properly equipped wherever you work.
• Competitive compensation package including objective-based bonus, referral reward, and in some cases virtual option plan.

We value humility and we're as interested in your character as we are in your talent. Please apply, even if you feel you only meet part of our listed criteria. Diversity drives our innovation and we offer a collaborative, dynamic, and international work environment. Just be yourself. We are excited to meet you and for you to join us in shaping the future of the logistics industry in Europe.

If you have any questions or need special accommodation please reach out to us at [email protected]. As soon as you apply your journey with sennder begins.