Primary Functions:
1. Monitor and manage outstanding AR accounts, including insurance claims and patient balances.
2. Initiate follow-up actions on unpaid or underpaid claims, including phone calls, emails, and
written correspondence.
3. Resolve issues related to denied or rejected claims by investigating and correcting errors,
obtaining necessary documentation, and resubmitting claims.
4. Verify and update patient insurance information as needed to facilitate correct billing and
Reimbursement.
5. Collaborate with insurance payers and patients to address billing discrepancies and resolve account issues.
6. Maintain accurate and detailed records of all follow-up activities and communications.
7. Work closely with other members of the Revenue Cycle Management team to streamline processes and resolve complex billing issues.
Top Skills
What We Do
For over 25 years, Harris Healthcare has been rising to the challenge of bringing together the most innovative and sustainable solutions for today’s ever-changing healthcare environment, in order to improve patient care and safety. Each one of our solutions brings organizational efficiencies on its own. Powerful synergies are achieved when multiple solutions are implemented together. The Harris Healthcare portfolio includes the following solutions:
♦ HARRIS Flex - an enterprise-level EHR solution that improves patient safety and clinical workflows. It includes a full complement of applications integrated in one single database, provides solid clinical decision support to your clinicians and helps standardize care while enforcing protocols and best practices at any Healthcare Organization. HARRIS Flex conveys the digital solution’s flexibility and strength.
Healthcare organizations are continuously faced with new challenges and situations and require flexible EHR’s that can be rapidly adapted to their evolving clinical practice. Contrary to other EHR solutions which are inflexible and where customizations require costly support from the vendor, HARRIS Flex gives you the freedom to "flex" your EHR as you need it entirely on your own.
The enhanced HARRIS Flex solution comes with new functionality including:
♦Flex Telehealth which enables virtual visits directly from within the EHR/EPR, and
♦Flex Clinical Insight which facilitates extraction and analysis of your EHR/EPR data to improve your processes and outcomes.
♦ SynergyCheck – a proactive interface monitoring solution watching over Clinical, Financial and other interfaces 24/7 to ensure data is flowing between systems
