Account Manager

Posted 8 Days Ago
Be an Early Applicant
2 Locations
Senior level
Utilities
The Role
The Account Manager drives sales by managing customer relationships, achieving sales targets, and developing account strategies in the telecommunications sector.
Summary Generated by Built In

Employment TypePermanent

Closing Date2 Apr 2025 11:59pm

Job TitleAccount Manager

Job Summary

Job Description

Who We Are

We're Australia's leading telecommunications and technology company. With a global presence in more than 22 countries, we have a strong global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

We are committed to making Telstra the best place to work and creating a diverse and inclusive workplace that works for everyone.

Focus of the Role

As a sales specialist, you are passionate about developing strategic selling activities and  opportunities based on a strong understanding of your customer’s needs. In this role you deliver numbers and meet sales targets and objectives through the effective management of our product portfolio. You also develop and maintain effective internal and external stake holder relationships which help to deliver meaningful results for the business. Your strong communication and collaboration skills are what make you succeed in this role.

What We Offer

Performance-related pay

Access to thousands of learning programs so you can level-up

Global presence across 22 countries; opportunities to work where we do business.

Other exciting applicable country-specific benefits to be shared as you progress

What You’ll Do

As a Sales specialist, you apply your relationship management skills with your understanding of the customer and Telstra’s products and services to deliver the following responsibilities:

  • Leverage effective communication, collaboration and stakeholder management skills to engage with existing customers within an assigned portfolio and build new relationships with key customer targets.
  • Take accountability for effectively managing relevant and agreed account plans and channel portfolio plans, in order to deliver sales performance in line with agreed objectives.
  • Actively contribute to identifying, evaluating and managing new business and/or sales opportunities, supporting with the management of opportunities from qualification through to closing out proposals.
  • Leverage deep knowledge of Telstra’s products, services and an understanding of the customer’s business operations to provide quality advice and make informed decisions.
  • Model a continuous improvement mindset by developing your own knowledge of business and industry trends and multi-channel consumption preferences and bring the latest thinking to the role.

About You

The Following skills and experience will help you to be successful in this role:

  • Well-developed consultative selling and customer solution selling skills
  • Strong industry network with existing relationships across the telecommunications industry
  • Strong track record of consistently winning and closing deals
  • Demonstrated ability to achieve sales targets and to generate new business with existing and new customers and systems integrator
  • Proven presentation and communication skills and the ability to story-tell a proposition to business stakeholders
  • Strong enterprise sales experience
  • Access and contacts to Japanese enterprise
  • Native level Japanese and fluent English language skills

If you are looking to take the next step in your career, we want to hear from you!

As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India).

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive. 

As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.

We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.

Top Skills

Crm Software
Telecommunications
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The Company
HQ: Sydney, NSW
10,000 Employees
Hybrid Workplace
Year Founded: 1901

What We Do

We believe it’s people who give purpose to our technology. So we’re committed to staying close to our customers and providing them the best experience.

And delivering the best tech.

On the best network.

Because our purpose is to build a connected future so everyone can thrive.

We build technology and content solutions that are simple and easy to use, including Australia’s largest and fastest national mobile network.

That’s why we strive to serve and know our customers better than anyone else – offering a choice of not just digital connection, but digital content as well.

And that’s why we have an international presence spanning 15 countries, including China.

In the 21st century, opportunity belongs to connected businesses, governments, communities and individuals.

As Australia’s leading telecommunications and information services company, Telstra is proud to be helping our customers improve the ways in which they live and work through connection.

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