Job Description Summary
As an AutoStore Relationship Manager, you will be responsible for cultivating and maintaining a strong relationship with AutoStore, ensuring alignment with client needs and maximizing the value of AutoStore's solutions. Your role involves understanding client requirements, providing tailored support, and collaborating closely with the solution development and sales team to drive business growth. You will coordinate with internal teams to deliver optimal results, manage the sales pipeline, and maintain accurate CRM status. Success in this role requires excellent communication skills, a deep understanding of AutoStore products, and a proactive, client-focused approach, working effectively with the sales team to achieve shared objectives.
What we offer:
- Career Development
- Competitive Compensation and Benefits
- Pay Transparency
- Global Opportunities
Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer
Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
The base pay range for this role is $72,000 - $108,000, not including commissions.
Tasks and Qualifications:
What You Will Do In This Role:
- Sales Support: Partner with the sales team to provide comprehensive support throughout the sales process. Assist with product demonstrations, technical explanations, and addressing customer inquiries.
- Product Expertise: Serve as the in-house expert on AutoStore products and solutions. Keep the sales team informed about product features, benefits, and updates.
- Customer Engagement: Engage with prospective and existing clients to understand their needs and demonstrate how AutoStore solutions can meet their business objectives.
- Training and Development: Train and mentor the sales team on AutoStore products and sales strategies. Develop and deliver training programs to enhance their product knowledge and sales skills.
- Solution Design: Work with the sales team and clients to design customized AutoStore solutions that address specific client requirements and deliver optimal value.
- Relationship Management: Build and maintain strong relationships with key clients, acting as a trusted advisor. Ensure a high level of customer satisfaction and address any concerns or issues promptly.
- Market Insights: Stay updated on industry trends, market conditions, and competitor activities. Provide insights to the sales team to help them position AutoStore solutions effectively.
- Collaboration with AutoStore: Work closely with AutoStore directly to stay updated on their latest technologies, product developments, and best practices. Build and maintain strong relationships with AutoStore representatives to ensure seamless communication and support.
- Cross-functional Collaboration: Collaborate with internal teams, including engineering, support, and marketing, to ensure seamless execution of sales strategies and customer projects.
What We Are Looking For:
- BS/BA in related discipline, advanced degree, or related experience.
- Expert understanding of the respective area of responsibility.
- 5+ years of professional experience and success in complex solution sales in a B2B role.
- Able to multi-task and work in a high-growth, fast-paced and deadline driven environment successfully.
- Willingness for business travel up to 25% (US)
- High degree of proficiency in MS Office Suite; Proficiency in Salesforce or other CRM.
- Training in strategic selling methodology.
- Experience in the logistics or manufacturing/automation industries.
#LI-BG1
#In-Post
Top Skills
What We Do
Looking to make your move? Then you’ve come to the right place! We are the KION Group, and the world of intralogistics is our home. Our solutions ensure the smooth flow of materials and information in production plants, warehouses, and distribution centers in over 100 countries.
We have around 41,000 employees who make a real difference, helping us to become who we are today: the biggest manufacturer of forklift trucks and warehouse handling equipment in Europe, and one of the world’s leading warehouse automation providers.
Successful? We are, but it’s all down to the motivated, highly trained, and multi-talented people that work for us. Would you like to be part of an international, diverse team? We can offer you interesting jobs and exciting career opportunities in an innovative, rapidly-growing, and forward-looking industry.
With us, you benefit from numerous development opportunities in a globally active group, including the possibility of working at one of our locations abroad on a temporary basis.
No matter which of our sites you work at, the KION values—integrity, collaboration, courage, and excellence—shape our individual action and our collaboration with colleagues, managers, customers, suppliers, and applicants both nationally and internationally.
Who makes up the KION Group? With our international brands Linde Material Handling, STILL, and Baoli, as well as regional brands Fenwick and OM, we stand for exceptional technology and service expertise for forklift trucks and warehouse handling equipment around the world. Dematic expands the portfolio with its automated material handling solutions for intralogistics processes in warehouses, production, and sales
 PNG file.png)
