Account Manager

Mission Healthcare, located in seven states, is the largest home health and hospice company in the western United States. We have a critical mission—to take care of our people. We provide a comprehensive array of services that meet the needs of patients and families across the healthcare continuum. We believe our people, partners, patients and their families deserve care delivered with Compassion, Accountability, Respect, Excellence and Service (CARES), Mission Healthcare’s core values. By joining our team, you will have the opportunity to impact patient’s lives daily and grow your career in a culture of collaboration, compassion, and commitment. We are excited to continue to grow our mission family!

The Account Manager is responsible for account growth by initiating and maintaining ongoing professional contacts and relationships with physicians, area health facilities, community organizations, state and county medical societies and similar groups and institutions. The Account Manager will educate referral sources and patients on available services, conduct meaningful, quality sales calls and meet the required admission goals.

We offer a competitive base salary starting at $70,000 up to $100,000, with an uncapped, tiered commission plan. The sky is the limit on your earning potential! 

Job Duties

• Manages daily marketing operations, sales calls and ongoing education with referral decision makers.
• Facilitates education on guidelines and agency services provided.
• Participates in community education events, including speaking to healthcare professionals, and institutions to provide education on services offered by Mission Healthcare.
• Coordinates with physician offices for necessary documentation, such as physician signature on orders, required addendums and other documents in a timely manner.
• Develops and implements marketing plans, assist in establishing territory volume projections and monitors the allocation of resources according to budgetary limitations.
• Maintains comprehensive knowledge of Mission Healthcare’s markets including major payor groups, key referral sources and competitor’s market positioning.
• Builds and maintains positive relationships with referral and payor sources.
• Monitors and reports on cost-effective marketing efforts.
• Remains educated and up-to-date on industry and regulatory changes.

Qualifications

• Bachelor's degree in Marketing, Business Administration, or related field preferred.
• Minimum 1 year of experience in healthcare sales, preferably in home health.
• Strong communication, negotiation, and public relations skills.
• Ability to assertively market and deal tactfully with patients, their families and the community.
• Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.
• Valid driver’s license.

At Mission Healthcare, we believe in fostering an inclusive workplace where diversity is valued and every employee feels respected, accepted, and empowered. We are committed to building a diverse team and creating an environment that promotes equity and belonging.

Equal Opportunity:

We are proud to be an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other legally protected characteristics. All employment decisions are based on qualifications, merit, and business need.

Accessibility Commitment:

We strive to make our hiring process accessible to all. If you require accommodations at any stage of the employment process due to a disability, please do not hesitate to let us know how we can best meet your needs.

Inclusion Efforts:

We continually work to enhance our practices by actively combating discrimination and advancing fairness and inclusivity. We encourage applicants from historically underrepresented groups to apply and join us in our mission to diversify our team and foster an environment where diverse perspectives are embraced, and every employee is given the opportunity to thrive.

Your Voice Matters:

Mission Healthcare values your voice. We believe in maintaining a dialogue about diversity and inclusion within our teams and welcome your perspectives and innovative ideas. Together, we aim to build a workplace that reflects the communities we serve and a culture where everyone belongs.