Account Manager

Posted 2 Days Ago
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Bangkok, Phra Nakhon, Bangkok
Mid level
Healthtech • Biotech
The Role
The Account Manager will manage sales and marketing operations, forecast sales, monitor performance of accounts, provide market reports, ensure contract compliance, and maintain relationships with clients. This role requires effective communication to enhance customer experience and may involve significant travel.
Summary Generated by Built In

The Opportunity

 

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most – home to hospital, lab to clinic.

Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all.

Major Duties & Responsibilities :

  • To manage, direct and monitor the sales and marketing operations of Ortho Thailand in the territories and other specific accounts assigned in compliance with strategies set forth by the Business Unit Manager and Country Manager to achieve and exceed the sales and financial targets and the business objectives in the Annual Operating Plan.

  • To construct and project monthly sales forecast for each Ortho product line and for each account, as well as constantly monitor and measure the progress of all the accounts assigned.

  • To monitor and be accountable for the sales performance of each product line of Ortho and each assigned specific accounts and territories.

  • To regularly provide the Business Unit Manager reports on all market situation, competitor and customer activities, sales projections/forecasts, sales activities with prospective accounts as well as the general and detailed sales performance in all the assigned accounts and territories.

  • To manage contract compliance, maintain and develop new business from existing clients and add up new business from new clients.

  • Sales Performance VS. Targets in Annual Operating Plan: to meet and exceed 100% Sales Achievement Sales Force Effectiveness: Market Mapping, Funnel Progression, Account Maintenance, Forecasting

  • Regularly provide the National Sales Manager reports on all market situation, competitor and customer activities, sales projections/forecasts, sales activities with prospective accounts as well as the general and detailed sales performance in all the assigned accounts and territories.

  • Manage contract compliance, maintain and develop new business from existing clients and add up new business from new clients.

  • Clear and effective client communication and deliver positive customer experience

  • Reporting Ortho product complaints within 24 hours of awareness.

Other Duties :

  • Maintenance and regular updates of SFDC data particularly to opportunities closing in the next 90 days.

  • Prepare and update Bluesheet for G3 accounts.

  • Arrange and conduct Marketing activities in collaboration with the CCT.

  • Perform EBRs at least once a year to Top 5-10 accounts in the assigned territory.

  • Ortho U Training completion

Qualifications :

  • Minimum Education or Equivalent Experience Required / Preferred - Preferably a graduate of BS in Medical Technology

  • Minimum Years of Related Knowledge, Skills and Abilities Required / Preferred - Minimum 3 years experience in Sales and Marketing preferably in Medical Device Industry

  • Required travel % - 99% Domestic Travel


 

The Company
HQ: Raritan, NJ
4,457 Employees
On-site Workplace

What We Do

Ortho Clinical Diagnostics (Nasdaq: OCDX) is one of the world’s largest pure-play in vitro diagnostics (IVD) companies dedicated to transforming patient care.

More than 800,000 patients across the world are impacted by Ortho’s tests each day. Because Every Test is a Life, Ortho provides hospitals, hospital networks, clinical laboratories and blood banks around the world with innovative technology and tools to ensure test results are fast, accurate, and reliable. Ortho's customized solutions enhance clinical outcomes, improve efficiency, overcome lab staffing challenges and reduce costs.

From launching the first product to determine Rh+ or Rh- blood type, developing the world’s first tests for the detection of antibodies against HIV and hepatitis C, introducing patented dry-slide technology and marketing the first U.S. Food and Drug Administration-authorized high-volume antibody and antigen tests for COVID-19, Ortho has been a pioneering leader in the IVD space for over 80 years.

The company is powered by Ortho Care, an award-winning, holistic service and support program that ensures best-in-class technical, field and remote service and inventory support to laboratories in more than 130 countries and territories around the globe.

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