Account Manager

Job Description:

Indorama Ventures – Indovinya, a growing & innovate leader in the chemical industry, specializing in providing high-quality solutions for a diverse range of sectors, is in search of a driven Account Manager to join our team to support and further grow our distribution strategy.

The Account Manager will be responsible for managing and growing relationships with key channel partners, driving sales for both general & specialized markets. This role requires an individual who is proactive, highly organized, and capable of building lasting partnerships. The Account Manager will work closely with the commercial manager, product management, marketing, and product development teams to optimize core areas and further penetrate key growth segments. This role is remote with majority business activity based in the U.S. Midwest. 

What will be expected from you?

Sales and Revenue Growth:

• Drive revenue growth by identifying growth opportunities in strategic segments.
• Work to achieve and exceed sales targets, regularly reporting on progress and key performance metrics.
• Negotiate pricing, terms, and contracts in collaboration with the sales and leadership teams.

Market Intelligence & Industry Trends:

• Stay informed on industry trends, market conditions, and competitor activities to identify new business opportunities.
• Regularly communicate insights and feedback from clients to help shape product development and marketing strategies.

Client Relationship Management:

• Develop and maintain strong relationships with key partners, ensuring high levels of customer satisfaction and loyalty.
• Act as the primary point of contact for assigned accounts, addressing customer inquiries, resolving issues, and coordinating with internal teams to meet client needs.
• Understand the specific chemical products and solutions each client requires and provide tailored recommendations to meet their business objectives.

Collaboration and Teamwork:

• Collaborate with the sales, technical, and product teams to ensure successful project implementation and customer satisfaction.
• Coordinate with logistics and supply chain departments to ensure timely delivery and availability of products.

Account Strategy & Planning:

• Develop account plans to outline strategic initiatives, sales goals, and action items for each key client.
• Conduct regular business reviews with clients to ensure ongoing satisfaction and discover potential areas for further collaboration.

Problem Solving & Conflict Resolution:

• Address any issues or challenges that may arise during the course of business and work with internal teams to resolve them in a timely and professional manner.
• Proactively identify potential problems and propose solutions to minimize impact on client relationships.

What are we looking for in the ideal candidate?

Experience:

• Minimum of 3–5 years of experience in account management, sales, or business development, preferably within the chemical distribution space, or related industries.
• Proven track record of managing B2B accounts and driving sales growth.

Education:

• Bachelor’s degree in chemistry, chemical engineering, business, or a related field. Relevant work experience may be considered in lieu of a degree.

Skills & Abilities:

• Strong communication and interpersonal skills, with the ability to build rapport and trust with clients.
• Excellent problem-solving, negotiation, and organizational skills.
• Ability to work independently and collaboratively within a team environment.
• Proficient in CRM software, Microsoft Office Suite, and other relevant tools.
• Knowledge of the chemical industry, including products, regulations, and market dynamics, is highly desirable.

Other:

• Willingness to travel as required to meet with clients and attend industry events.
• Strong analytical skills with the ability to interpret customer data and trends.

What can we offer you?

Indorama Ventures – Indovinya is a global and innovative chemical company, offering sustainable and high-value solutions for the long-term success of our customers. As producers of solutions used in Crop Solutions, Energy & Resources, Home & Personal Care, Coatings, Performance Products, and other applications, we are present in the daily lives of millions of people around the world.

The successful candidate will receive competitive compensation and will be eligible to participate in a comprehensive benefits package which includes: medical, vision and dental, basic life insurance, AD&D insurance, and 401k. Here, you can make an impact and make a difference. Come join us!

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